Commercial Loan Operations Manager - Booking & Servicing at Sunflower Bank NA

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial Loan Operations, Loan Booking, Loan Servicing, Staff Management, Process Improvement, Compliance Management, Regulatory Reporting, Audit Preparation, Vendor Management, Loan Documentation Interpretation, Staff Training, Microsoft Office, Loan Accounting Systems, Analytical Skills, Communication Skills, Talent Recruitment

Industry

Banking

Description

Description At Sunflower Bank, N.A., we’re experiencing great growth. Since our founding in 1892, we've been committed to serving our communities and supporting the team members who make it all possible. As a full-service financial institution, we offer a full range of relationship-focused services to meet personal, business, and wealth-management financial objectives. Creating Possibility is not just our mission, it’s what we do every day for clients and associates. Learn more about Sunflower Bank, N.A. at sunflowerbank.com. Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time Commercial Loan Operations Manager - Booking & Servicing. Description: This role is responsible for the day-to-day duties and management of the Commercial Loan Operations team that is responsible for booking and servicing new and existing loans in the bank’s loan accounting system. Responsibilities: Oversee the daily workflow of the respective Loan Operations booking and servicing team, which may include funding, booking, and servicing. Represent Loan Operations in management meetings, communicating known issues and associated status, upcoming changes and/or enhancements, and gathering feedback from internal customers. Manage the identification, creation, review and approval, and implementation of processes and procedures, including the ongoing validation processes to ensure compliance. Develop, continually enhance and monitor an appropriate staffing model for each distinctive area to ensure staffing levels are adequate in number and skills. Identify training needs and work with appropriate parties to develop, deliver and measure effectiveness. Provide expertise on the interpretation of complex loan documents and the associated system setup to support. Point of contact for internal audit and external regulatory parties, to include providing information requested, participating in status meetings and preparing audit responses as needed. Maintain working relationships with required vendors, monitoring vendor performance and capabilities. Education / Experience Preferred: Minimum of 10 years of experience in banking with at least 6 years in a commercial loan operations area. Minimum of 5 years management experience which includes all personnel functions for hiring, performance counseling, merit reviews and terminations. College degree preferred but equivalent work experience acceptable. Personal knowledge and understanding of complex, attorney prepared loan documents, including initial funding requirements, ongoing servicing requirements, the various requirements for pledged collateral and all forms of lien perfection. Proficient with Microsoft Office products. Experience with commercial loan accounting applications in order to understand capabilities and deficiencies. Prior responsibility for the creation of procedural documentation as well as the design and implementation of processes to validate procedures are followed. Personal experience dealing with 3rd party auditors and regulatory personnel, including gathering, analyzing, and providing any requested information. Exceptional communication skills, both oral and written, which includes the preparation of audit responses. Analytical skills to identify issues and develop solutions, both short term and long term. Ability to initiate and sustain working relationships with all levels of co-workers, building trust and mutual respect. Capable of identifying and recruiting talent in a proactive manner. Pay is dependent on knowledge, skills, abilities, experience, and location. Working Conditions The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Sunflower Bank Benefits People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team. Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are: Rooted in Strength Propelled by Growth Individuals in a Great Whole Creating Possibility Community Focused Associates enjoy outstanding benefits, including: 401(k) Plan with 6% Match Health/Dental/Vision Insurance Company-paid Life Insurance Tuition Reimbursement Fitness Reimbursement Paid Time Off Volunteer Leave Paid Holidays Plus many more associate perks & incentives! If you qualify, apply online at www.sunflowerbank.com/careers. You’ve never worked anyplace like Sunflower Bank! EOE/AA: Minorities/Females/Disabled/Vets Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law. Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days. If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

Responsibilities

The Commercial Loan Operations Manager oversees the daily workflow of the booking and servicing team to ensure accurate loan accounting and compliance. This role also manages staff development, vendor relationships, and serves as the primary point of contact for internal and external audits.