Coulee Bank is seeking an energetic, positive, subject matter expert to provide training to our loan operations department as a Loan Operations Specialist. The ideal candidate will possess a strong commercial background and help contribute to the profitability and growth of Coulee Bank by providing high quality loan documentation and operational support. May be asked to serve as a subject matter expert or provide support to the loan operations department on behalf of the Loan Operations Manager.
The ideal candidate will report out of any of the following locations: Minnesota: Rochester, Minnetonka, or St. Paul OR Wisconsin: La Crosse or Onalaska. * IMPORTANT: Must be able to commute to local office weekly, this is not a fully remote position. *

GENERAL STANDARDS OF PERFORMANCE:

The duties and skills outlined in this job description require performance factors that allow a person to meet or exceed the expectations of the bank in successfully performing the role:

• Consistently demonstrates the bank’s core values; Serve, Care, Always Improving, Responsive and Flexible.
• Attention to detail: Demonstrates a high level of accuracy, attention to detail and can review work for errors.
• Maintain an advanced level of knowledge encompassing all systems & process that pertain to the position.
• Maintain proficiency in using all applicable software to this position.
• Participate in training to ensure knowledge of all pertinent procedure and regulatory requirements to perform all aspects of this position in a competent manner.
• Ability to manage and prioritize high volume work independently and in a team-oriented environment with minimal supervision in a fast-paced office.
• Ability to accept, support and implement continuous change.
• Continually improve processes that enhance the customer experience and build scale.
• Self-motivated and eager to take on new challenges.
• High level of organization, analytical and problem-solving abilities in time sensitive situations.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• High level of integrity and confidentiality required.
• Build solid working relationships with team members, acting as a resource for others.

QUALIFICATIONS:

• Bachelor’s Degree (B.A.) from a four-year college or university; two-three years related experience and/or training; or an equivalent combination of education and experience.
• Prior banking experience with knowledge of applicable banking regulations or policies; The BSA, Regulation Z, RESPA, HMDA, Fair Lending preferred.
• Prior experience in commercial loan documentation is preferred.
• Prior knowledge of Jack Henry Silverlake, CreditQuest and LaserPro is preferred.
• Proficient in the use of Microsoft products (Outlook, Teams, Word, Excel, etc.).
• Excellent verbal and written communication skills, and ability to effectively present information and respond to questions from groups of managers, internal staff and customers.
  The likely salary range for this position is $21.00 - $28.00 per hour, this is however, not a guarantee of compensation or salary. Salary will be determined based on experience and could fall outside of this range.
  This position description does not list all the duties of the position. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description. The employer has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, without notice.
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• Consistently demonstrates the bank’s core values; Serve, Care, Always Improving, Responsive and Flexible.
• Attention to detail: Demonstrates a high level of accuracy, attention to detail and can review work for errors.
• Maintain an advanced level of knowledge encompassing all systems & process that pertain to the position.
• Maintain proficiency in using all applicable software to this position.
• Participate in training to ensure knowledge of all pertinent procedure and regulatory requirements to perform all aspects of this position in a competent manner.
• Ability to manage and prioritize high volume work independently and in a team-oriented environment with minimal supervision in a fast-paced office.
• Ability to accept, support and implement continuous change.
• Continually improve processes that enhance the customer experience and build scale.
• Self-motivated and eager to take on new challenges.
• High level of organization, analytical and problem-solving abilities in time sensitive situations.
• Ability to apply understanding to carry out instructions furnished in written, oral, or diagram form.
• High level of integrity and confidentiality required.
• Build solid working relationships with team members, acting as a resource for others