At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualification:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Knowledge of Loan IQ, AFS and/or E-Trac
• Real Estate and UCC Article 9 experience
• Knowledge and understanding of loan documentation
• Experience with reviewing title policies and real estate collateral
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to navigate multiple computer systems, applications and utilize search tools to find information
• Exceptional verbal, written, and interpersonal communication skills
• Ability to work effectively, as well as independently, in a team environment
• Ability to work in a fast-paced deadline driven environment
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Effective organizational, multi-tasking, and prioritization skills
• Sound knowledge of Microsoft Office (Work, Excel, & Outlook

Wells Fargo is seeking a Commercial Loan Servicing Representative in Collateral Lien Management as part of Commercial Banking Operations Division. Learn more about the career areas and business divisions at wellsfargojobs.com .

In this role, you will:

• Support internal and external customers with inquiries and complaints regarding loan servicing needs
• Monitor loan system and resolve customer issues, and process complex transactions online
• Perform moderately complex administrative, transactional, operational and customer support tasks
• Act as primary loan servicing contact that involve construction monitoring and disbursements
• Monitor collateral and preparing payoff letters, releasing collateral
• Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing
• Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualification:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge of Loan IQ, AFS and/or E-Trac
• Real Estate and UCC Article 9 experience
• Knowledge and understanding of loan documentation
• Experience with reviewing title policies and real estate collateral
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
• Ability to navigate multiple computer systems, applications and utilize search tools to find information
• Exceptional verbal, written, and interpersonal communication skills
• Ability to work effectively, as well as independently, in a team environment
• Ability to work in a fast-paced deadline driven environment
• Excellent critical thinking and problem-solving skills, as well as the ability to embrace and adapt to change
• Effective organizational, multi-tasking, and prioritization skills
• Sound knowledge of Microsoft Office (Work, Excel, & Outlook)

Job Expectations:

• Ability to work a hybrid schedule, at least 3 days a week working in office
• Ability to work additional hours as needed
• Relocation assistance is not available for this position
• This position is not eligible for Visa Sponsorship

Posting Location:

• 801 Walnut Street, Des Moines, IA

**You should be aware that specific compliance policies may apply regarding outside activities and/or personal investing. Requirements may include pre-clearing outside activities, transferring brokerage accounts to a designated broker, trade pre-clearance, minimum holding period, monitoring of trading activity, etc. Affected employees will be expected to provide information to the Personal Account Dealing Team and abide by applicable policy requirements.

CommercialBanking