APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Exposure to asset-based lending or factoring
• Experience with A/R and A/P processing
• Electronic Data Interchange (EDI) experience
• Excellent verbal, written, and interpersonal communications skills
• Strong customer service and client relationship management skills
• Experience working with international clients
• Risk management experience
• Good analytical, research, and trouble-shooting skills
• High attention to detail and accuracy
• Sound organizational, multi-tasking, and prioritizing skills
• Ability to work effectively and collaboratively in a fast-paced, deadline-driven, team environment
• Basic Microsoft Office skills, including Word and Excel
• Ability to quickly learn new system

Wells Fargo is seeking a Commercial Loan Servicing Specialist as part of Commercial Banking Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Provide servicing activities for low to moderately complex commercial products
• Coordinate all aspects of resolving open customer service issues and interact with internal and external customers
• Provide customer service, loan and regulatory diligence and ensure compliance with all bank policies, procedures, and regulatory requirements
• Evaluate and upload data into the systems of record
• Serve as primary liaison and work collaboratively with Sales, Legal, Control and Risk, Technology, and various Operations and company teams as necessary to progress customer-focused needs
• Review and negotiate basic loan servicing transactions, evaluate risks, and devise strategies to mitigate risks and identify procedural modifications
• Serve as an escalation point in the resolution of client issues
• Provide guidance and training to peers
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Present recommendations for resolving low to moderately complex situations and exercise independent judgment while developing expertise in the function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Exposure to asset-based lending or factoring
• Experience with A/R and A/P processing
• Electronic Data Interchange (EDI) experience
• Excellent verbal, written, and interpersonal communications skills
• Strong customer service and client relationship management skills
• Experience working with international clients
• Risk management experience
• Good analytical, research, and trouble-shooting skills
• High attention to detail and accuracy
• Sound organizational, multi-tasking, and prioritizing skills
• Ability to work effectively and collaboratively in a fast-paced, deadline-driven, team environment
• Basic Microsoft Office skills, including Word and Excel
• Ability to quickly learn new systems

Job Expectations:

• Hybrid work schedule
• Ability to work additional hours as needed

Locations:

• 5000 Riverside Rd, Irving, Texas 75039
• 1525 W W T Harris Blvd., Charlotte, North Carolina 28262