About The Company:
Clarus Networks is a world-class telecommunications company with a proven track record of delivering innovative solutions to our global clientele. As a leading provider of Starlink Business Services, we are at the forefront of our industry, pioneering new ways to deliver cutting-edge communication services to businesses around the globe. We believe that with the right technology, businesses can transcend boundaries, foster seamless communication, and ultimately, achieve their fullest potential.

SKILLS:

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• Strong contractual knowledge, with the ability to interpret and manage contract terms effectively.

• Excellent communication and interpersonal skills for customer-facing responsibilities.
• Detail-oriented with strong organizational skills to manage multiple contracts simultaneously.
• Ability to work collaboratively with sales and legal teams.
• Legal Knowledge: Deep legal expertise is not required, as complex legal matters will be handled by legal counsel.
• Work Style: Must thrive in an office-based environment, working closely with the sales team (previous remote work arrangements have not been successful).
• Education: Relevant qualifications in business, commerce, or a related field are advantageous but not mandatory.

ROLE OVERVIEW

We are looking for a proactive and detail-oriented Commercial Manager/Contracts Manager to manage and streamline our contract processes. This role is pivotal in further developing our commercial frameworks and ensuring smooth collaboration with our sales team. The successful candidate will have a strong understanding of contracts, excellent customer-facing skills, and the ability to work effectively in a fast-paced environment.

ABOUT THE ROLE:

• Review and prepare contracts for customers, ensuring accuracy and alignment with company standards.
• Handle customer contract modifications and respond to customer comments or queries in a timely and professional manner.
• Collaborate closely with the sales team to support contract negotiations and ensure customer satisfaction.
• Understand and manage contractual nuances, ensuring clarity and consistency in agreements.
• Work with legal counsel, on complex legal matters, while focusing on commercial aspects of contracts.
• Support the implementation of new master service agreements, securing 24-36 month contracts
• Reduce the contract-related workload for senior team members (Catherine and Warren) to enhance operational efficiency.