Commercial Manager (Singapore) at Qlub

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

B2B Sales, Partnerships, Account Management, SaaS, Payments, F&B Tech, Solution-Based Selling, Communication Skills, Negotiation, Strategic Planning, Organization, Self-Motivation, CRM Tools, Data Analysis, Revenue Growth, Merchant Acquisition

Industry

Financial Services

Description

Why qlub? Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code – no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech, Payment Links, and SoftPOS terminals, Qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier! We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today’s digital-first world. With a total fundraised of $72M from top-tier global investors and partnerships with thousands of eateries worldwide, Qlub is leading the charge in digital payment transformation for the F&B industry. This is more than a job—it’s a mission to transform how restaurants and guests interact, and we’re building high-performing, diverse teams to power that growth. The Role We’re seeking a dynamic and experienced Commercial Manager to own and execute our growth strategy. You will be responsible for developing and executing strategic initiatives that drive revenue growth, forge strategic partnerships, and enhance our brand recognition. This role requires strategic thinking with hands-on execution, which will be crucial in achieving our business objectives. You’ll play a pivotal role in shaping Qlub’s expansion, working closely with our partners to deliver frictionless guest experiences and empower restaurants to thrive. What You’ll Be Driving: New Merchant Acquisition Drive end-to-end acquisition of new restaurant partners through a mix of outbound prospecting, inbound lead conversion, and channel or partner referrals. Own the full sales cycle — from lead qualification and tailored solution design to negotiation and contract closure — ensuring a high close rate and minimal friction. Craft success strategies for each merchant by understanding their business model, challenges, and goals, and identify clear opportunities for upselling value-added services Continuously improve our approach by sharing field insights, win stories, and feedback loops with the wider commercial team to sharpen our collective playbook. Merchant Onboarding & Experience Partner closely with the operations and onboarding teams to ensure merchants are activated quickly and smoothly, with minimal drop-off post-signing. Champion the merchant voice internally — surfacing product gaps, friction points, and new needs to drive improvements in both product and process. Set merchants up for long-term success by guiding them through best practices, highlighting key features, and monitoring initial performance post-launch. Pipeline & CRM Governance Maintain a clean, disciplined sales pipeline with up-to-date information on lead status, stage progression, and expected close dates in HubSpot (or the relevant CRM). Deliver accurate, timely forecasts by proactively managing pipeline health and tracking key metrics across stages. Stay consistently on target by owning your quota and using data to drive focus, accountability, and improvements in deal velocity and conversion. What You Bring 5+ years of experience in B2B sales, partnerships, or account management — ideally in SaaS, payments, or the F&B/hospitality tech space. A proven track record of closing new business and managing a dynamic portfolio while consistently meeting or exceeding revenue and retention targets. Skilled in solution-based selling, with the ability to uncover merchant pain points and clearly articulate value across multiple stakeholders. Excellent written and verbal communication skills, equally comfortable in commercial negotiations, strategic planning, and hands-on implementation conversations. Exceptionally organized and self-motivated, with a bias toward action and the ability to manage multiple priorities without losing focus on execution. Confident using tools like HubSpot, Salesforce, or other CRMs, and comfortable leveraging data to guide conversations, decisions, and forecasting. What we offer Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization Drive growth and tailoring of fast-evolving new products and features Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants. Sounds like you? Are you excited by this opportunity? If so, “Apply now”.

Responsibilities

The Commercial Manager will drive new merchant acquisition and oversee the onboarding process to ensure a smooth experience for restaurant partners. This role involves developing strategic initiatives to enhance brand recognition and revenue growth.