OVERVIEW

Work Type: Fixed-term - Full-time
Salary: $138,631 - $185,518
Grade: VPS 6
Occupation: Administration
Location: Melbourne - CBD and Inner Metro suburbs
Reference: VG/DE/VSBA/1876567

ABOUT THE ROLE

The Administration Manager / Commercial Manager is a key leadership role within the VSBA’s School Cleaning Unit (SCU), responsible for the strategic oversight and efficient management of administrative and commercial operations. As a newly established role under the updated SCU organisational structure, and reporting to the Senior Manager School Cleaning Unit, the position plays a critical part in aligning operational activities with the broader strategic vision of the department.
This role provides leadership and direction to the SCU’s administrative and project teams (9 FTE), ensuring the delivery of high-quality services, effective resource management, and sound governance practices. The incumbent will also drive continuous improvement initiatives, oversee commercial operations, and support the delivery of key projects and stakeholder communications.

KEY RESPONSIBILITIES:

• Provide strategic oversight and leadership to administrative teams, ensuring smooth and efficient daily operations.
• Drive the ongoing implementation and continuous improvement of the team’s Ways of Working.
• Manage and enhance performance data systems, reporting frameworks, and governance processes.
• Lead the development, review, and maintenance of policies to support evolving business requirements.
• Oversee end-to-end process development and optimisation to improve team efficiency.
• Manage the creation and coordination of key communications collateral, including back-pocket briefs, PAEC responses, PPQs, INF Requests, and official correspondence.
• Lead the unit’s commercial operations, including financial processes such as invoice payments, Oracle system management, purchase order creation, accruals, and financial forecasting.
• Oversee the School Cleaning Consultative Committee (SCCC), including the development of supporting materials and stakeholder engagement.
• Coordinate and manage team interactions with systems such as AIMS, Cleanable Area Reports, and SAMS.
• Provide operational support to the SCU’s Operations Team as required.
• Lead and manage a team of Senior Project Officers and Project Officers, fostering a collaborative and high-performing team culture.
  All VSBA staff have a shared responsibility to meet the same service standards outlined in the VSBA Customer Service Charter. Our goal is to make every interaction with the VSBA a positive one for our customers, colleagues and key partners regardless of our individual role or team.