KEY ACCOUNTABILITIES

• Support the management and execution of Civil Aerospace long-term service agreements (e.g., TotalCare® and CorporateCare® contracts) for airline customers in the region.
• Ensure all contractual obligations are met, including service delivery, performance reporting, and financial invoicing requirements.
• Review, interpret, and provide guidance on contractual terms to internal stakeholders.
• Manage commercial communications with customers, including responding to enquiries, clarifying contract positions, and resolving disputes in collaboration with legal and commercial leadership.
• Prepare and issue contract amendments, variations, and other formal documentation as required.
• Work with Finance and Customer Business teams to track revenue, invoicing, and payment status, supporting cash collection where required.
• Provide input into bids, proposals, and contract renewals, ensuring compliance with corporate policies and governance.
• Maintain accurate and up-to-date contract records in relevant systems.
• Contribute to continuous improvement initiatives in commercial processes and customer support.

QUALIFICATIONS

• Degree in Business, Law, Finance, or related discipline.
• Minimum 3 years of commercial, contract management, or customer account management experience, preferably in the aerospace, aviation, or engineering sectors.
• Strong understanding of contract terms and commercial principles.
• Excellent stakeholder management skills, with the ability to communicate effectively across cultures and functions.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently and manage multiple priorities under tight timelines.
• Proficient in Microsoft Office applications; experience with SAP or other ERP systems is an advantage.

OUR PEOPLE ARE OUR POWER

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. You can learn more about our global Inclusion strategy here .
Rolls-Royce follows a merit-based employee recruitment process and does not charge/accept any payment/security deposit from candidates during the recruitment process. Candidates seeking employment with Rolls-Royce should be cautious of potentially fraudulent communications and offers from individuals and agencies purporting to be from, or acting on behalf of, Rolls-Royce.
Please refer to the Career section on the Rolls-Royce website to verify employment offers or vacancies. Rolls-Royce shall not be liable for any loss, damage or consequences that may arise from any communication or offer of employment not directly made by Rolls-Royce.
Rolls-Royce reserves the right to take legal action against any individuals or agencies acting on behalf of Rolls-Royce without authorization.

Please refer the Job description for details