Commercial Operations Administrator at Arizona Liver Health

Mesa, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Mar, 26

Salary

80000.0

Posted On

10 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administrative Skills, Organizational Skills, Project Coordination, Communication Skills, Attention to Detail, Clinical Research Knowledge, Microsoft Office Suite, CRM Tools, Marketing Coordination, Data Tracking, Feasibility Preparation, Sponsor Engagement, Conference Logistics, Team Collaboration, Problem Solving, Time Management

Industry

Medical Practices

Description

About Us: Arizona Liver Health (ALH) is dedicated to driving high standards of care and advancing medical innovation through leading clinical trials, ensuring patient safety and regulatory compliance, and generating high-quality clinical data. Our network of multiphase, multitherapeutic research, standard of care, and VEN Centers sites is staffed by skilled providers, research, clinic, pharmacy, and patient outreach professionals. ALH operates state-of-the-art facilities and programs to meet the evolving needs of clinical research and overall patient treatment. Title: Commercial Operations Administrator Status: Full-time, Exempt Location: Mesa, AZ (Onsite, Monday-Friday, 8am-5pm) Salary: $60,000 - $80,000 annually, depending on experience Job Summary: The Coordinator, Business Development provides essential administrative, operational, and project management support to the Business Development team, Study startup and SVP of Commercial Operations. This role ensures efficient coordination of business development activities, including sponsor outreach, pipeline tracking, feasibility preparation, marketing coordination, and conference logistics. This position is ideal for an individual seeking to grow into a Business Development role; it provides hands-on exposure to sponsor engagement, clinical trial feasibility, CRM management, and commercial operations within a clinical research organization. Administrative & Project Coordination Support Manage scheduling, calendar coordination, and meeting logistics for the Sr. VP Commercial Operations / Business Development and Business Development function (i.e. Conferences, sponsor / CRO visits, etc.) Organize electronic documentation, maintain file systems, and ensure version control of all BD materials. Assist in preparing reports, slide decks, capability presentations, and conference summaries. Coordinate conference pre and post meeting plans, schedules and post meeting notes, track action items, and follow up with internal teams to ensure timely completion. Sponsor & CRO Support Activities Support outreach efforts by drafting introductory emails, coordinating follow-ups, and managing sponsor contact lists. Help prepare and organize capability decks, feasibility questionnaires support checklists, cheat sheets, and pre-study materials (i.e. therapeutic area population estimates, database estimates, recruitment efforts). Schedule BD maintenance / check in pipeline calls, non-trial startup site visits, and capabilities presentations; coordinate logistics across multiple sites. Pipeline, CRM, and Data Tracking Maintain accurate and timely data within Monday.com and other tracking tools. Update pipeline status, add new opportunities, log sponsor interactions, and reconcile data with leadership weekly. Run routine CRM reports for BD leadership, including lead status, feasibility submissions, and follow-up needs. Run research database reports with Global Data subscriptions, maintain landscape news. Feasibility & Trial Readiness Assistance Assist in collecting required documents for feasibility responses (capabilities information, database numbers, screening/randomized target numbers). Track feasibility deadlines and coordinate reminders with study startup, business development team and PI’s/ operations. Marketing & Conference Support Coordinate with marketing on collateral updates, sponsor sheets, capability decks, and conference assets. Support planning, preparation, and logistics for conferences, including registrations, travel arrangements, and pre/post-conference communications. Assist in maintaining the BD calendar, conference schedules, follow-up plans, and sponsor outreach campaigns. Professional Growth & Development Participate in shadowing BD calls and meetings for training and exposure to BD processes. Complete training on clinical trial fundamentals, sponsor engagement, and CRM systems. Take on progressively increased responsibilities based on performance and skill development. Knowledge/skills/abilities requirements Strong administrative, organizational, and project coordination skills. Excellent written and verbal communication abilities. High attention to detail with strong follow-through. Basic understanding of clinical research or willingness to learn quickly. Ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Experience with CRM tools (preferred) and strong aptitude for learning new software. Positive attitude, professional demeanor, and interest in growing into a Business Development career path. Education, credential, or training required Associate or Bachelor’s degree in business, healthcare, life sciences, communications, or related field preferred. 4+ years of experience in administrative roles, project coordination, marketing support, or clinical research support. Experience in clinical research, medical office administration, or BD support roles is a plus but not required. Supervisory responsibilities None Work environment Onsite role -- Clinic and office settings Physical demands Able to lift at least 50 lbs. Able to sit for long periods (at least 75%) Able to type and do computer work for long periods Travel requirements Some interoffice travel is required with use of company vehicle or mileage reimbursement Work authorization Must have valid documentation and authorization to work in the U.S., sponsorship now or in the future is not offered or provided Benefits & Perks: Health, Dental, Vision (with HSA plans and employer contribution) 2 weeks PTO Continuing Education reimbursement 5 Days Sick Time 7 Company Paid Holidays / 2 Half-Days 401K with 6% company match Short & Long Term Disability Educational Assistance Work authorization/security clearance requirements Must have valid documentation and authorization to work in the U.S. for any employer Our company requires COVID-19 vaccinations for all current and future employees. Exemptions can be requested for those with a reasonable health or a religious/sincerely-held belief accommodation. Affirmative Action/EEO statement It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other responsibilities may be communicated directly by the reporting manager/supervisor. Duties, responsibilities, and activities may change at any time with or without notice. Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent or forceful inquires may also be blocked across our network at the domain level as spam. Thank you for your understanding.

Responsibilities

The Commercial Operations Administrator provides administrative, operational, and project management support to the Business Development team. Responsibilities include managing scheduling, organizing documentation, and supporting sponsor outreach and feasibility preparation.