Commercial Operations Specialist (Asia Pacific) at NTT Ltd

Petaling Jaya, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

13 Jan, 26

Salary

0.0

Posted On

15 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Relationship Management, Financial Management, Data Analytics, Communication Skills, Interpersonal Skills, Negotiation Skills, Problem-Solving, MS Office Proficiency, Process Optimization, Risk Assessment, Budgeting, Forecasting, Contract Management, Operational Efficiency, Cultural Awareness, Cross-Functional Collaboration

Industry

IT Services and IT Consulting

Description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Commercial Operations Specialist is a seasoned role, responsible for optimizing business processes and operational efficiencies, ensuring that the business operates efficiently, maintains financial health, and aligns with its strategic objectives. This role either ensures the organization is developing and launching services that can be transacted within the countries or is accountable for the commercial and financial operations of large client accounts. Key responsibilities: Identifies, analyses, and optimizes key commercial processes, aiming to improve efficiency, reduces costs, and enhances overall operational effectiveness. Creates and maintains documentation for standardized business processes, ensuring clarity and consistency in operational procedures. Leads or participates in projects related to process optimisation, automation, and efficiency enhancements. Ensures that operational processes comply with industry regulations and internal policies and assess and mitigate risks associated with business operations. May be accountable for the in-life financial and commercial operations of client projects. Assists in financial analysis, budgeting, and forecasting to support sound financial management and cost control. Identifies opportunities for improved profitability and/or increased revenue within the client project. Handles contract amendments or changes and ensuring that all parties adhere to revised terms. Performs any other related task as requested by management. To thrive in this role, you need to have: Good client relationship management skills and a client-centric approach to post-sales operations. Solid proficiency in financial management, including budgeting, forecasting, and financial analysis. Strong analytical skills and experience using data analytics tools to extract insights from client and financial data. Strong communication and interpersonal skills for interacting with clients and internal stakeholders. Strong negotiation skills are valuable for contract amendments. Solid understanding of the IT services industry, including trends, technologies, and competitive landscape. Strong problem-solving abilities to address client issues and find solutions that meet their needs. Solid proficiency in MS Office applications, especially Excel. Academic qualifications and certifications: Bachelor’s degree or equivalent in a relevant field of study (Finance, Commerce, Business). Relevant certifications preferred. Required experience: Seasoned experience gained in a Commercial Operations or Business Process Optimization or similar role. Seasoned experience gained in a similar role, preferably within a global IT services organization. Seasoned experience in managing business processes and operations on a global and/or regional scale, considering cultural and regulatory differences. Seasoned track record of working cross-functionally with multiple teams. Seasoned experience with operations, order processing, fulfilment, revenue recognition, legal contracts, purchase orders, license agreements. #LI-APAC Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

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Responsibilities

The Commercial Operations Specialist is responsible for optimizing business processes and operational efficiencies, ensuring efficient operations and financial health. This role involves analyzing commercial processes, leading projects for process optimization, and ensuring compliance with regulations.