JOIN THE FUTURE OF GENOMICS AT OXFORD NANOPORE TECHNOLOGIES

Role: Commercial Operations Specialist
Location: Hybrid (Oxford-based)
At Oxford Nanopore Technologies, we’re not just developing sequencing technology — we’re transforming how the world understands biology. Our real-time, portable, and scalable sequencing platform empowers anyone, anywhere, to explore the biology of any living thing. If you’re ready to be part of a mission that’s changing the world, we want to hear from you.

THE OPPORTUNITY

We’re looking for a proactive and detail-oriented Commercial Operations Specialist to support the rollout and ongoing management of our Sales & Services processes. This is an excellent opportunity for someone early in their Sales, Services, or Business Operations career to gain hands-on experience across commercial systems, stakeholder engagement, and project execution.
As part of the Global Commercial Operations team, you’ll contribute to high-impact initiatives across Sales, Quoting, Support Models, and Contact Centre as a Service (CCaaS), helping to translate process improvements into action and supporting the delivery of scalable, efficient operations.

• Maintain and update documentation for key business processes across Salesforce and related systems.
• Coordinate input from cross-functional teams to reflect current workflows and define future-state processes.
• Support scheduling, preparation, and follow-up for project meetings, workshops, and system demos.
• Capture meeting minutes, track actions, and follow up with stakeholders.
• Assist with system testing and user acceptance testing (UAT) for new workflows or enhancements.
• Log and track issues, and support resolution with internal teams.
• Help compile training materials and manage rollout documentation.
• Collaborate with the Analytics team to define and track user engagement, adoption metrics, and KPIs.