Commercial Product Specialist, B2C at Liberty Latin America Communications, Inc.

, , Dominican Republic -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Lifecycle Management, Commercial Execution, Product Strategy, Market Analysis, Project Management, Sales Training, Pricing Strategy, Budget Management, Microsoft Excel, Microsoft PowerPoint, Competitive Analysis, Cross-functional Coordination

Industry

Telecommunications

Description

What's The Role The Commercial Product Specialist for Liberty Caribbean - Dominica is responsible for coordinating, delivering and rolling out products, CVP strategies and activities associated with the product lifecycle. They will be the primary in-market Product stakeholder responsible for end-to-end commercial execution for Mobile (Postpaid and Prepaid), Broadband, TV, and Fixed voice to ensure service delivery and AOP objectives. What You'll Do Work with Regional Product and Network Managers to agree on Product Strategy, Roadmap and KPIs. Develop and launch new products and services (with Regional leads) based on unique market customer needs and competitive landscape as needed to grow the business and /or increase our competitive advantage. Create CCNs and follow through to final approval. Schedule and/or Conduct Product/Promotion sales training with Retail, Door to Door, Product Support, and any other stakeholder. Liaise directly with IT and billing teams for product/promotion implementation including product testing. Along with Regional Product leads input, implement marketing strategies for all products. Coordinate and communicate pricing strategy and ensure that this is in line with company’s overall strategy and aligned with Area/Regional strategies – based on local market needs and competitive market forces. Lead FMC project in market across with emphasis on postpaid growth and FMC penetration. Evaluate and provide timely feedback on all initiatives, processes, and operational changes. Review all aspects of service delivery, addressing issues as appropriate to ensure that the issues are quickly dealt with and that service delivery is maintained at high standard, consistent with BU KPIs. Deliver Product/promotional training to Retail and Customer service agents as needed to ensure proper roll out of new products and services. Monitor and track local competitor performance and develop Business Cases to support and exploit existing products and new development when necessary. Work with Marketing to ensure Product/Service content in the company’s marketing material, website, online, staff intranet and local media are accurate and relevant to ensure maximum exposure, accuracy, consistency, and effectiveness of information. Manage COGS, OPEX and CAPEX budgets (where necessary) to ensure efficient use of resources. Any other duties commensurate with the position which may be assigned by the Commercial Manager. What You'll Need BSc in Business, marketing or other related field At least 3 years’ experience in telecoms with In-depth understanding of managing multiple simultaneous projects. Strong Excel, PowerPoint and Web-based tools skills Who We Are We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands Liberty Latin America, Liberty Caribbean, Liberty Business, Liberty Caribbean ICT, Bahamas Telecommunication (BTC), FLOW, Liberty Networks, Liberty Communications(Puerto Rico & USVI), Liberty Costa Rica, and Más Móvil. We started small, and now we’re growing. We’re excited about the future as we strive to unlock opportunities in the región Why Join Us Technology excites us, enables us, and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing a beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws. #LI-KW1

Responsibilities

The role is responsible for the end-to-end commercial execution and rollout of B2C products across Mobile, Broadband, TV, and Fixed voice in Dominica. This includes developing product roadmaps, implementing pricing strategies, and coordinating with regional leads and IT teams to ensure service delivery.