If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

WHO WE ARE:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)
• Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.

WHO WE ARE LOOKING FOR:

The Commercial Sales Coordinator plays a critical role in supporting the operational success of our commercial sales initiatives. This position is responsible for managing commercial inventory, facilitating reconditioning recommendations, serving as the primary liaison for commercial account representatives, and coordinating account-level communications and reporting.

• Actively and consistently support all efforts to simplify and enhance customer experience.
• Inventory Management: Support commercial inventory flow and accuracy within the remarketing center. Ensure timely and efficient processing of commercial vehicles.
• Reconditioning Proposals: Review vehicle condition reports and propose appropriate reconditioning recommendations to consignors to maximize sale value and vehicle readiness.
• Client Liaison: Act as the point of contact for commercial representatives regarding account-specific scorecards, performance metrics, and operational updates. Build and maintain strong customer relationships.
• Reporting & Communication: Collaborate with the internal Commercial Operations team to deliver consistent, timely, and accurate reporting at the account level.
• Address inquiries and provide insights on account performance.
• Cross-Department Coordination: Work closely with sales, operations, and recon departments to align on commercial account objectives and service levels.
• Overseeing the operation/flow of vehicles from transport assignment, check-in to body, keys, mechanic and detail.
• Monitor all Fleet Lease/commercial accounts and work with other auction managers to ensure compliance with client requirements and objectives, corporate requirements, and other directives.
• Serve as the AutoIMS and commercial AMS expert for the location, working in both systems on a daily basis to keep both clients and internal partners informed.
• Process and monitor all Fleet/Lease related transactions, such as charges, various sales and auction fees, funds distribution, of checks and wire transfers
• Monitor the progress of each vehicle throughout the entire auction process and frequently updating customers and other internal stakeholders
• Partner with operations to ensure completion of work on customers’ vehicle, including technician efficiency, parts ordering, and job completion times
• Monitors metrics on a frequent basis to assure achievement of departmental goals.
• Other duties as assigned.