SUMMARY:

The CML Sales Engagement Manager is accountable for the successful adoption and utilization of these sales programs for the Commercial Segment. This position leads the implementation of new segment-wide sales support initiatives by developing training and support plans for front line sales colleagues, providing one-on-one support to ensure adoption, working with sales leadership to provide the reporting so that effective coaching can occur, and developing communications to promote sales best practices.

BASIC QUALIFICATIONS:

• Bachelor’s Degree
• 5+ years of related experience in sales engagement including program management.

PREFERRED QUALIFICATIONS:

• 5 - 7 years of program management experience within Financial Services and/or Sales Administration
• Results-focused, highly motivated and self-starter
• Strong organizational skills to manage multiple projects and priorities simultaneously
• Attention to detail and ability to creatively find opportunities for improvement
• Proven ability to effectively interact with program partners and executive leaders
• Ability to think critically under pressure and apply strong problem-solving skills
• Ability to influence team members (in a non-direct report environment)
• Experience training and presenting in a professional setting
• Critical-thinker able to quickly identify themes and patterns and connect the dots for solutions or efficiencies
• Excellent analytical and mathematical skills
• Ability to multitask and work in a fast-paced environment with excellent troubleshooting, problem solving and organizational skills
• Keen attention to detail
• Ability to identify continuous improvement opportunities and solutions
• Proficiency in managing multiple priorities and ability to re-prioritize as appropriate
  Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
  Yes

• Plan & execute annual communication strategy including segment communication, platform enhancements, user guides, & Edge SharePoint portal.
• Exercise communication and influencing skills through partnering with key stakeholders and colleagues to accomplish objectives.
• Demonstrate excellent written and verbal skills that can adapt to various levels of an organization.
• Analyze findings, develop recommendations, and present to senior leaders.
• Develop and execute new hire, legacy, and Insurance Edge training curriculum in partnership with Huntington Business School and Boston Consulting Group.
• Allow for additional CML segments and/or training to transition to in-house platform per roadmap.
• Support CML Sales colleagues’ use of Edge portal & leads presented to help make them more effective in deepening client relationships.
• Plan, develop, and deliver sales tools as needed to support use of Edge portal.
• Act as primary line of communication between Edge users and various internal/external product support teams to collect, manage, and respond to incidents, feedback, and enhancements to the Edge tool.
• Assist in executing on Commercial Sales Playbook by engaging with Commercial Region Managers, Treasury Management Sales Managers, Team Leads, etc. to understand and help reinforce expectations in each market.
• Provide guidance on how to leverage Edge tool as part of Huntington’s overall sales process and execution of Commercial Bank’s deepening strategy.
• Regularly participate in regional and team meetings, coaching interactions, and strategic planning sessions.
• Perform other duties as assigned.