DO YOU WANT TO WORK FOR A COMPANY WITH EXCELLENT BENEFITS AND WORK FOR A COMPANY THAT VALUES YOUR WORK-LIFE BALANCE?

Since 1908, our family-owned business has earned a reputation for quality work and unmatched customer focus. We are growing and looking for a full-time Commercial Electrical Service Manager with integrity and professionalism to join our team.

COMMERCIAL ELECTRICAL SERVICE MANAGER DESCRIPTION:

The Commercial Electrical Service Manager is responsible for management activities, including establishing department development plans for installation, service, and maintenance. Also responsible for following and enforcing policies and procedures to ensure the company fulfills its contractual obligations for service repair, installations, and maintenance in accordance with profit objectives and directives.

Who You are:

• You have great communication and strong leadership skills.
• You can multi-task in a fast-paced work environment
• You work well with a team.
• You have excellent work ethic and leadership skills.

What You will be responsible for:

• Supervise and lead Commercial Electrical Technicians and Installation Crew
• Directly responsible for recruiting, interviewing, training, managing, and evaluating field technicians
• Conduct ride-alongs with technicians and provide feedback
• Ensure all repairs and installs are completed to the highest quality standards and if necessary, all permits are obtained
• Communicate and monitor goals
• Manage workload and schedules to best utilize manpower and maximizes profits
• Ensure technicians are being dispatched effectively
• Assist technicians with issues while in the field
• Facilitate weekly meetings
• Resolve customer issues or concerns to ensure complete satisfaction
• Ensure all department operations are carried out in compliance with local, state, federal, and company requirements
• Ensure all team members comply with OSHA safety standards.
• Harness a safety culture
• Provide feedback to managers regarding market trends, revenue opportunities, customer issues, and all issues relevant to the business
• Manage and stay within departmental budget
• Achieve budgeted gross margin
• Meet or exceed all company goals
• Maximize lead opportunities, retain, and grow Maintenance Membership clients.
• Manage inventory, equipment, and service fleet
• Review, approve new products and services
• Perform clerical duties associated with, but not limited to, field technician paperwork, personnel evaluations, and expense reports
• Carry out additional duties as assigned
• Obey and teach the company Code of Ethics Team Rules and Team Philosophy.
• One-third of your time should be spent recruiting the right Team Members, one-third of your time should be spent training those team members, and then the last one-third should be spent supervising, administrating, and motivating your team. Manage your time in these proportions and you will be a successful Electrical Service Manager.

Who We are:

• We believe in Doing the Right Thing
• We believe in Service Excellence
• We believe in Mutual Respect
• We believe in Delivering Happiness
• We believe in Safety
• We believe in Continuous Improvement and Dedication

QUALIFICATIONS AND SKILLS:

• At least 5 years in a leadership experience
• Computer skills, specifically the ability to use Microsoft Outlook, Word, Excel, PowerPoint
• Valid driver’s license
• Ability to work well in a team environment
• Strong written and verbal communication skills
• Ability to establish priories and get results
• Ability to multi-task in fast-paced work environment
• Knowledge of current Electrical code requirements preferred
• Understanding of accounting and finance as it relates to the Electrical industry preferred
• Ability to pass a drug test, physical fitness test, driving record check, and background check.
• Authorized to work in the United States.
• Passion for helping others. Present a professional, positive, and helpful attitude at all times.
  Dixie is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable. Dixie will not discriminate against applicants based on race, color, religion, national origin, sex (including pregnancy and gender identity), sexual orientation, genetic information, or because they are an individual with a disability or a person 40 years old or older.
  Since 1908 to Today
  From the start, Dixie played an important role in the city. Teddy Roosevelt was president and for the first time, a ball was dropped in Times Square to celebrate New Year’s. The year was 1908 when Dixie opened its doors in Montgomery and began its long history in the community. It was a mere 20 years after a new kind of power began lighting up the city. A young man named Peter W. Crump saw electricity’s exciting potential and proceeded to form Montgomery’s first electrical contracting company.
  Dixie maintained Montgomery’s trolley system, the first electricity-powered streetcar system in the U.S. It installed wiring and performed electrical maintenance and repairs in homes and businesses around town. As the town grew and prospered over the next 10 decades, so did Crump’s company. Current presidents John & Noble Yelverton are proud of the history Dixie represents, and they conduct business with the same pride and tradition of service that their grandfather, J. Noble Crump adhered to for six decades. Serving as Vice President is Rodney King and former Vice President is Jimmy Jehle. As Dixie’s skilled electricians did their work in Central Alabama, we were often asked who we would recommend for plumbing, air conditioning, and heating services. It became clear to us there was a need for a high-quality, reliable, and fair-minded company to fill the demand. As a result, Dixie
  Electric and Plumbing was born in 2012, followed by Dixie Electric, Plumbing, and Air in
  2014.
  Choose Dixie, and we will invest in you in return for your commitment to us. The
  investment includes competitive pay and benefits with continued training and an opportunity for advancement. Dixie’s philosophy is we can teach you how to do the job right. But we can’t teach you how to be a quality person. The Dixie family must have the integrity and professionalism our clients deserve. We have been serving Central Alabama for more than a century. We need highly motivated and service-
  oriented people who will work to maintain and build our legacy. If you fit that description, then we are looking for you!

Benefits:

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance

Job Type: fulltime
Education: No education required
Work location: On-sit

• Supervise and lead Commercial Electrical Technicians and Installation Crew
• Directly responsible for recruiting, interviewing, training, managing, and evaluating field technicians
• Conduct ride-alongs with technicians and provide feedback
• Ensure all repairs and installs are completed to the highest quality standards and if necessary, all permits are obtained
• Communicate and monitor goals
• Manage workload and schedules to best utilize manpower and maximizes profits
• Ensure technicians are being dispatched effectively
• Assist technicians with issues while in the field
• Facilitate weekly meetings
• Resolve customer issues or concerns to ensure complete satisfaction
• Ensure all department operations are carried out in compliance with local, state, federal, and company requirements
• Ensure all team members comply with OSHA safety standards.
• Harness a safety culture
• Provide feedback to managers regarding market trends, revenue opportunities, customer issues, and all issues relevant to the business
• Manage and stay within departmental budget
• Achieve budgeted gross margin
• Meet or exceed all company goals
• Maximize lead opportunities, retain, and grow Maintenance Membership clients.
• Manage inventory, equipment, and service fleet
• Review, approve new products and services
• Perform clerical duties associated with, but not limited to, field technician paperwork, personnel evaluations, and expense reports
• Carry out additional duties as assigned
• Obey and teach the company Code of Ethics Team Rules and Team Philosophy.
• One-third of your time should be spent recruiting the right Team Members, one-third of your time should be spent training those team members, and then the last one-third should be spent supervising, administrating, and motivating your team. Manage your time in these proportions and you will be a successful Electrical Service Manager