Commercial & Service Growth Manager at KONE

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Management, Customer Relationships, Profitability, Customer Loyalty, Sales Strategy, Team Leadership, Communication, Presentation Skills, Negotiation Skills, Business Planning, Coaching, Mentoring, Problem Solving, Stakeholder Alignment, Reporting, Forecasting

Industry

Industrial Machinery Manufacturing

Description

Great benefits and remuneration – Base + 12.5% superannuation, car allowance & bonus Lead a growing area of the business Join a global organisation with a strong focus on training, safety and quality At KONE, we bring buildings to life. Look around and you’ll see KONE in buildings everywhere. Through our technical expertise and digital connectivity, we provide an essential service to communities around the world – keep people moving no matter what. Our work will take you in different directions. Take the lead of KONE's Service Repairs Sales Team on a national scale. We are on the lookout for a dynamic Commercial & Service Growth Manager to foster customer connections and devise impactful sales strategies to further advance this thriving sector of our business. You will utilise your strategic mindset and sales knowledge to inspire, coach and lead the team, to achieve growth targets. This role has a flexible location and can be based out of our Brisbane, Sydney or Melbourne offices. What will you be doing? Proactively partnering with customers creating 'stickiness' Develop and operationalise clear strategies. Modifying when required to account for changing circumstances Lead a team of motivated and driven sales professionals Understand customer needs and requirements to capitalise on all lead opportunities, orders and contracts Build key relationships and drive alignment with internal stakeholders Weekly/Monthly reporting and forecasting What are we looking for? Demonstrated sales management experience, within a fast-paced commercial environment Proven ability to develop customer 'stickiness' and ability to develop customer relationships, profitability, customer loyalty and satisfaction Previous experience growing a business or business unit A passion for sales, with a proven track record and a strong customer focus Highly motivated with ability to lead, engage and mentor a team – a people first mentality Excellent communication, presentation and negotiation skills Strong ability to think of various solutions and ability to articulate Understanding business planning and controlling and leading people There’s so much more to KONE than you may realise. Enjoy career progression opportunities within a global organisation Access a range of benefits that engage and motivate our employees and help us make KONE a great place to work Novated Leasing, ability to purchase leave, extra super and a car space Gym membership, discount program and fruit in the office Grow with comprehensive learning and development programs covering a wide range of professional skills At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. Read more on www.kone.com/careers Did you know KONE moves over one billion people every day? In 2024, we had annual net sales of EUR 11.1 billion. We employ over 60,000 driven professionals in close to 70 countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

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Responsibilities

Lead KONE's Service Repairs Sales Team on a national scale, fostering customer connections and devising impactful sales strategies. Understand customer needs to capitalize on lead opportunities and build key relationships with internal stakeholders.