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Commercial Specialist, CRM at Ford Global Career Site

Dearborn, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CRM, Strategy, Technology, Marketing, Data Architecture, Journey Orchestration, Salesforce Marketing Cloud, Journey Builder, Automation Studio, Sales Cloud, Data Cloud, HTML, CSS, AMPScript, SQL, B2B Marketing

Industry

Motor Vehicle Manufacturing

Description

We are seeking a Commercial CRM Specialist who is ready to wear multiple hats: Strategist, Technologist, and Marketer. In this role, you will own the full lifecycle of customer relationship management for our B2B clients. You won't just be launching campaigns; you will be architecting the data and journeys that connect our commercial fleet customers to our suite of services (Telematics, Charging, Software). You will work at the intersection of sales, marketing, and data to deliver world-class experiences that drive retention and growth.

Responsibilities

This role involves owning the full lifecycle of customer relationship management for B2B clients, architecting the data and journeys connecting commercial fleet customers to services like Telematics, Charging, and Software. The specialist will work at the intersection of sales, marketing, and data to deliver experiences that drive retention and growth.