Commercial Specialist - Metro at Extraco Banks

Frisco, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Sep, 26

Salary

0.0

Posted On

29 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Commercial Loan Documentation, Loan Processing, Client Relationship Management, Portfolio Administration, Deposit Operations, Cash Handling, Compliance Monitoring, CRM Systems, Microsoft Office, Customer Service, Loan Closing, Financial Record Keeping

Industry

Food and Beverage Manufacturing

Description

About the Role Extraco Banks is seeking a detail-oriented and service-driven Commercial Specialist to support our Commercial Banking team in Frisco, TX. This role is essential in delivering a seamless client experience by coordinating loan documentation, supporting relationship management activities, and assisting with deposit and operational needs. The ideal candidate thrives in a fast-paced environment, is highly organized, and is committed to providing exceptional service to both internal partners and commercial clients. What You’ll Do: Commercial Loan Documentation & Processing * Prepare and coordinate documentation for new commercial loans, renewals, and modifications * Ensure loan files are complete, accurate, and compliant with internal policies and regulations * Enter loan requests and approved terms into bank systems for processing Loan Closing & Client Interaction * Facilitate loan closings with customers, ensuring understanding and proper execution of documents * Coordinate closely with lenders, customers, and internal teams to ensure timely closings * Provide clear, professional communication throughout the process Portfolio Administration & Tracking * Track documentation status, exceptions, and follow-up items * Support compliance with loan policies, Fair Lending, and CRA requirements * Identify and escalate potential documentation or asset quality concerns Client Service & Relationship Support * Deliver a high level of customer service across in-person, phone, and digital channels * Serve as a point of contact for operational and servicing inquiries * Support relationship retention through responsiveness and attention to detail Team Support & Collaboration * Partner with designated lenders to support loan production efforts * Maintain accurate records of customer interactions in CRM systems * Collaborate with loan operations, credit, and other internal teams Deposit Operations & Teller Functions * Open and service business and consumer deposit accounts * Process routine transactions including deposits, withdrawals, and transfers * Maintain and balance a cash drawer in accordance with bank procedures * Adhere to all security, compliance, and fraud prevention protocols What You Bring: Education & Experience * High school diploma or GED (required) * Bachelor’s degree in Business, Finance, or related field (preferred) * Experience in commercial lending support, loan operations, or documentation * Familiarity with banking regulations and loan compliance requirements * Retail banking, deposit operations, or teller experience (preferred) Skills & Abilities * Strong attention to detail and organizational skills * Excellent communication and customer service skills * Ability to manage multiple priorities in a dynamic environment * Proficiency in Microsoft Office (Excel, Word, PowerPoint) * High level of professionalism, integrity, and discretion * Ability to accurately handle cash and maintain balancing standards Work Environment & Schedule * Primarily office-based with moderate noise levels * Regular use of computers and standard office equipment * Ability to sit, stand, and move throughout the day * Ability to lift up to 25 pounds * Standard hours: Monday–Friday, 8:00 a.m. – 5:00 p.m. * Occasional Saturday hours as needed Why Extraco Banks At Extraco, we are committed to building strong communities and lasting relationships. You’ll join a team that values integrity, service, and collaboration while providing opportunities to grow your career in banking. Extraco provides excellent benefits and competitive compensation. We are an Equal Opportunity Employer M/F/D/V. Extraco provides reasonable accommodation for persons with disability.

Responsibilities

Coordinate commercial loan documentation, processing, and closings while ensuring compliance with internal policies. Provide operational support for deposit accounts and deliver high-quality service to commercial banking clients.