Commercial Store Manager at Sullivan Tire & Auto Service

Bangor, Maine, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Staff Leadership, Customer Service, Mentoring, Conflict Resolution, Problem Solving, Written Communication, Verbal Communication, Relationship Building, Performance Management, Recruitment, Training, Operational Efficiency

Industry

Vehicle Repair and Maintenance

Description

Description Sullivan Tire, an employee-owned company, is currently seeking a Store Manager for our Bangor, ME Commercial location. The Store Manager ensures optimal performance and profitability while delivering the highest quality of service and customer satisfaction to grow business. This individual provides service support to the sales effort while adhering to safety rules and good business practices. This position works closely with management to increase profitability through improved efficiency and productivity levels. Adheres to internal controls, policies, and procedures. Major Responsibilities: Responsible for meeting or exceeding established objectives in the areas of service, units, profitability, and employee and customer satisfaction for assigned service location. Utilizes all informational tools and software to control expenses and maintain optimal productivity and workflow levels. Lead, coach, and direct staff to ensure optimal performance. Sets expectations and communicates regularly with staff on goals, customer satisfaction, safety, training while insuring that policies and procedures are followed. Recruit, train, motivate, develop, and retain qualified employees and have individuals working at high performing levels delivering quality service and customer satisfaction. Deliver quality work on time, every time to the customers to ensure long term growth in sales/service and profits. Work with other departments (sales, marketing, distribution, corporate, etc.) to grow business and increase sales for your assigned store location. Maintain a safe and clean store environment. Follow all operation procedures to protect our assets (i.e. OSHA rules, hazardous waste, security system, and filing timely paperwork). Assumes other responsibilities as needed. Requirements Education/Experience: Minimum of a high school diploma 3- 5 years of commercial tire/service experience. 2 years of prior supervisory experience preferred. TIA certification. Skills/Knowledge: Results-oriented with strong customer service skills Demonstrated staff leadership, management and mentoring skills-ability to coach, influence and motivate Strong written and verbal communication skills Ability to build internal and external key relationships Solid problem-solving and conflict resolution skills Proven ability to work independently as well as part of a team Benefits: Health Insurance- including Medical, Vision, and Dental Life and Disability Insurance Paid Holidays, Personal Time, and Vacation Time Discounted Services Employee Owned! ESOP - Employee Stock Ownership Plan Flexible Spending 401(k) with Company Match EEO STATEMENT Sullivan Tire and Auto Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Our company motto is “Treat everyone, customers, and fellow employees, as you would a member of your family." Come and join our family!

Responsibilities

The Store Manager is responsible for overseeing the performance, profitability, and customer satisfaction of the commercial tire location. This includes leading and coaching staff, managing workflow, and collaborating with other departments to grow business sales.