WHAT YOU’LL DELIVER

• Strategic recommendations to isolate customer segments who may be receiving less value from the product and design and deliver product features or customer journeys to deliver better outcomes.
• Ensure that NewDay’s Pricing and Value strategy remains competitive across all products and all customer segments – both compared to other products in the market and our own high expectations.
• Recommend refinements to customer journeys to ensure that product features are both clearly understood, easy to find and deliver the right support for customers.
• Undertake necessary Governance – undertaking feature reviews and presenting to findings and recommendations into relevant committees.
• Maintain relevant reporting to ensure we continue to identify key trends and to ensure our products continue to run effectively.

Please refer the Job description for details