COMMISSIONING OFFICER | 7992 | PERMANENT CONTRACT | 37 HOURS PER WEEK | £30,559 TO £32,654 PER ANNUM | GRADE G | NORWICH (HYBRID WORKING)

An exciting opportunity has arisen to join the Integrated Commissioning team (Children’s Services) in the Specialist and Complex commissioning team.
In this role, you will assist the Children’s Services integrated commissioning team with specific streams of commissioning activity involving complex and specialist support services.
You will support the delivery of commissioned services through monitoring and evaluating their effectiveness.
You will engage in regular stakeholder events and consultation with providers whilst also supporting project activity through managing small pilot projects, maintaining project plans, collecting and analysing data for both commissioning and partnership work.
We are looking to recruit a highly motivated and committed person to contribute to our successful team.

Your main duties will include:

• To regularly monitor the effectiveness and quality of commissioned services through direct observation of practice (including site visits), collecting and analysing data to produce regular performance reports for all stakeholders.
• Work with providers to ensure quality standards are maintained whilst gathering accurate market intelligence.
• Use the above to establish and roll out best practice.
• Contribute to the development of a locality commissioning performance management framework and practice.

• Monitor trends in comments, compliments and complaints received from all sources concerning commissioned services undertaking investigations, resolving issues or escalating persistent problems as required.To give advice to commissioned service providers on enquiries on interpretation of service specifications, data requirements, invoice queries or need to vary service delivery outcomes.

• If you have any questions or would like any further information regarding the role, please feel free to contact ian.jansens@norfolk.gov.uk Acting Strategic Commissioner
  We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work-life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature for many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.
  Before you apply, we recommend reading the full job description and person specification
  to help you demonstrate you meet the criteria. Your application should evidence clearly how you meet the criteria for the role.

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.
• Financial benefits such as:
• ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
• A Blue Light card for Fire Service and Social Care Workers
• Relocation expenses (where applicable)
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
• Tax efficient ways of getting extra pension and new bikes

• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)A payment if you refer someone you know to a hard to fill job

• You can find information on our Terms and Conditions here.
  Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

• To regularly monitor the effectiveness and quality of commissioned services through direct observation of practice (including site visits), collecting and analysing data to produce regular performance reports for all stakeholders.
• Work with providers to ensure quality standards are maintained whilst gathering accurate market intelligence.
• Use the above to establish and roll out best practice.
• Contribute to the development of a locality commissioning performance management framework and practice.
• Monitor trends in comments, compliments and complaints received from all sources concerning commissioned services undertaking investigations, resolving issues or escalating persistent problems as required.To give advice to commissioned service providers on enquiries on interpretation of service specifications, data requirements, invoice queries or need to vary service delivery outcomes