Communications and Projects Coordinator
About Queen’s University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
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Job Summary
A Brief Overview
Indigenous citizenship (First Nations, Métis, or Inuit) with demonstrated community involvement and strong knowledge of First Nation cultures, communities, customs, practices, and communication styles required. Applicants are required to provide information to verify their Indigenous citizenship in accordance with the Hiring of Indigenous Specific Positions policy. Additional information may be requested during the interview phase.
Reporting to the Associate Director, Office of Indigenous Initiatives (’AD’), and working closely with the Associate Vice-Principal (Indigenous Initiatives) (’AVP’) and the Executive Director, Office of the Provost, the Communications and Projects Coordinator (’Coordinator’) has primary responsibility for writing communications and reports, managing projects and supporting the work of senior committees.
The Coordinator will assist in advancing Indigenous initiatives across the university including: promoting an understanding of Indigenous histories, knowledge and perspectives within the Queen’s community; advancing reconciliation/conciliation and decolonization; providing guidance and support for advancing positive learning experiences for Indigenous undergraduate and graduate students; and supporting researchers engaging with Indigenous peoples and communities. This includes gathering, analyzing, and synthesizing information for planning and decision-making purposes, as well as providing evidence-based advice to the AVP and AD in the areas of academic planning, operational planning, and outreach and communications.
Supporting the work of the AVP, the Coordinator will maintain positive relationships with internal and external partners and collaborators including Indigenous peoples, communities, and organizations.
Note: This position may occasionally require non-traditional hours, including evenings and/or weekend as required to attend meetings.
This position develops, organizes, and implements communications strategies and plans that promote and profile departments, programs and services. This position performs market scans, recommends the focus of communications, and develops measurement criteria to evaluate effectiveness. This position provides direction to and oversees the quality of work from freelancers, external contractors and other suppliers as well as directs, allocates, and supervises the work of other staff.
Job Description

What you will do

• Develops, organizes, implements and measures communication plans and initiatives that promote and profile departments, programs, and services.
• Provides input to assist with the development and implementation of communication plans.
• Provides direction to and oversees the quality of work from freelancers, external contractors and other suppliers.
• Directs, allocates, and supervises the work of other staff.
• Organizes the workflow of communications projects.
• Writes articles, as well as prepares information sessions, presentations, Q&As, fact sheets, and other training and learning material.
• Maintains content on the department’s website.
• Coordinates the development and maintenance of mailing lists.
• Oversees the development of media releases, media events and media lists for newsworthy activities.

Required Education

• Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience

• More than 3 years and up to and including 5 years of experience.

Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

• Knowledge and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
• Provide effective consultation and advice on non-straightforward and/or complex issues.
• Interaction with others requires interpersonal skills and the ability to understand and influence.
• Adapt messages to meet the different needs of different audiences.
• Builds relationships, trust and credibility.
• Manage own work, train and review the work of the team to see commitments through to completion.
• Set work priorities and direction, supporting the unit in achieving goals and objectives.
• Identify in advance when the intended results may not be achieved and develop a plan to address the gaps.
• Actively participate in project team meetings and develop team and unit project plans.
• Lead procedural or technological change within a unit.
• Identify opportunities to improve the effectiveness and efficiency of work processes.
• Seek information and input to fully understand the cause of problems.
• Appropriately assesses risks before making a decision.
• Contribute to the creation and evaluation of possible solutions.
• Take action to remove obstacles and address problems before the impact performance and results.
• Apply equity, diversity, accessibility, inclusion and Indigenization considerations to decision making and planning.
• Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.
• Assess the suitability of job candidates and recommend the most appropriate person for hire.
• Monitor and assess output and the quality of work from team members and recommend need for formal training or development plans to management and identify possible performance and/or disciplinary issues.

Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at hradmin@queensu.ca.

SKILLS

• Collaboration
• Communications
• Relationship Building

• Develops, organizes, implements and measures communication plans and initiatives that promote and profile departments, programs, and services.
• Provides input to assist with the development and implementation of communication plans.
• Provides direction to and oversees the quality of work from freelancers, external contractors and other suppliers.
• Directs, allocates, and supervises the work of other staff.
• Organizes the workflow of communications projects.
• Writes articles, as well as prepares information sessions, presentations, Q&As, fact sheets, and other training and learning material.
• Maintains content on the department’s website.
• Coordinates the development and maintenance of mailing lists.
• Oversees the development of media releases, media events and media lists for newsworthy activities