Communication Specialist at City of Doraville

Doraville, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

60000.0

Posted On

07 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Content Creation, Social Media Management, Email Communications, Website Management, Analytics, Collaboration, Digital Marketing, Adobe Creative Cloud, Canva, Communication Skills, Organizational Skills, Creative Thinking, Problem Solving, SEO, Bilingual Skills, Public Service

Industry

Government Administration

Description

Position Title: Communications Specialist Reports to: Communications Coordinator Department: Communications FLSA Status: Non-Exempt Job Type: Full-Time, In-Person Salary: $40,000-$60,000 Summary of Position: At the City of Doraville, you’ll use your creativity and communications expertise to directly impact the lives of residents. From highlighting neighborhood programs and public safety updates to showcasing cultural events and city improvements, your work will help strengthen connections in one of the most diverse communities in Georgia. The Communications Specialist will play a key role in managing and enhancing the City’s communications efforts. This position is responsible for creating and executing communication strategies that keep residents informed, highlight city services and initiatives, and build community engagement. We are seeking a creative, detail-oriented communicator who is passionate about public service and skilled at using digital tools to connect with diverse audiences. This is a new position within the City’s Communications team. By expanding from one to two full-time staff members, the City is investing in stronger, more proactive communications. This role offers an exciting opportunity for professional growth, collaboration, and broad skill development as part of a growing department. Essential Duties and Responsibilities: Content Creation and Management: * Develop, write, and edit engaging content for the City’s website, social media, email newsletters, and other digital platforms. * Create and edit graphics, photos, and multimedia content to support city programs and initiatives Social Media Management: * Manage and grow the City’s social media presence across platforms (Facebook, Instagram, Threads, YouTube, LinkedIn, etc.). * Plan, schedule, and publish content that informs, engages, and reflects Doraville’s diverse community. * Monitor social media activity, respond to inquiries, and provide timely updates during events or emergencies. Email Communications: * Coordinate and distribute digital newsletters and updates to residents. * Track performance and adjust strategies to increase reach and community engagement. Website Management: * Maintain and update website content to ensure accuracy, accessibility, and alignment with City priorities. * Work with website host to troubleshoot issues and implement new features as needed. * Ensure compliance with accessibility standards. Analytics and Reporting: * Track and report on digital communications performance using tools such as Google Analytics and social media insights. Collaboration and Coordination: * Work closely with other City departments to support events, initiatives, and campaigns with clear and consistent messaging. * Assist with communications during emergencies, ensuring accurate and timely updates to the community. Staying Current: * Stay up to date with the latest marketing trends, tools, and best practices. * Continuously seek opportunities to improve processes and leverage new technologies. Desired Skills and Qualifications: Required Qualifications: * Bachelor’s degree in marketing, communications, journalism, or a similar field. * 1-3 years of experience, internships accepted, in digital communications, content creation, social media management, or similar. * Knowledge of digital marketing tools and platforms (e.g., Hootsuite, Constant Contact, Google Analytics). * Experience using Adobe Creative Cloud programs or Canva * Excellent written and verbal communication skills. * Organized, detail-oriented, and able to manage multiple projects on competing deadlines. * Ability to work independently and collaboratively in a fast-paced environment. * Creative thinking and problem-solving abilities. Preferred Qualifications: * Experience in government is a plus. * Familiarity with SEO best practices is a plus. * Spanish, Mandarin, or Korean speaking ability is strongly preferred. Mental and Physical Requirements: * Ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). * Ability to communicate orally and to perceive and discriminate colors or shades of colors, sounds, taste, odor, depth, texture, and visual cues or signals. * Performance of essential functions may require exposure to dirt, dust, pollen, odors, wetness, humidity, rain, fumes, smoke, temperature and noise extremes, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim lights, toxic agents, explosives, water hazards, disease, pathogenic substances, or rude/irate customers. * In compliance with the Americans with Disabilities Act, or other applicable law, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the City. Other Requirements: * Must be eighteen (18) years of age or older. * Must have a bachelor’s degree in marketing, communications, journalism, or a similar field * Must possess and maintain a valid Georgia driver's license. * Must be able to work various shifts, including nights, weekends and holidays. * Ability to pass a pre-employment background investigation, to include but not limited to, a physical examination with drug screening and an oral interview. At-Will Employment: This classification specification does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change. Employment with the City of Doraville is at-will in accordance with Georgia law.

Responsibilities

The Communications Specialist will manage and enhance the City’s communications efforts, creating and executing strategies to keep residents informed and engaged. This role involves content creation for various digital platforms and managing social media presence.