ABOUT US

Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australia’s largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all.
This is where you come in!

ABOUT YOU

To be successful in this role you will be degree qualified with prior marketing communications experience, gained from a highly regulated industry and customer-centric organisation. With strong project management skills, you will have the ability to prioritise tasks and manage multiple deadlines effectively. Some of the other key things we’re looking for are:

• Excellent project management and delivery skills, preferably experienced in Jira
• Ability to manage multiple projects at a time
• Organised and detail focussed with a strong ability to prioritise tasks
• Adaptable and proactive, ready to tackle challenges in a dynamic setting

ABOUT THE ROLE

We have an exciting 12-month contract opportunity to join our retail communications team, as our next Marketing Communications Specialist (Retention). You will be at the forefront of engaging with our customers and driving outstanding marketing communications that aim to retain high value customers and underpin EnergyAustralia’s success. Some of the other activities your role will include are:

• Manage the development of insight-led retention & lifecycle communications (including our quarterly newsletter, seasonal bill inserts and Welcome Program communications) for our residential and business segments and our BAU operational comms. From communications strategy and internal studio (or external agencies when required) briefing, through to approval management and implementation, you will be responsible for end-to-end delivery
• Be responsible for delivering high quality communications whilst balancing complex legal and regulatory requirements
• Develop personalised communications based on targeted audience segments (primarily eDMs). Build communications strategies that navigate a consumer from awareness to purchase, using our CDP to build use cases (multi touch point, multi channel, trigger based, insight led and outcome driven communications)

To be successful in this role you will be degree qualified with prior marketing communications experience, gained from a highly regulated industry and customer-centric organisation. With strong project management skills, you will have the ability to prioritise tasks and manage multiple deadlines effectively. Some of the other key things we’re looking for are:

• Excellent project management and delivery skills, preferably experienced in Jira
• Ability to manage multiple projects at a time
• Organised and detail focussed with a strong ability to prioritise tasks
• Adaptable and proactive, ready to tackle challenges in a dynamic settin