Communication Specialist-Full Time-Days at Cape Fear Valley Health

, , United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

0.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient flow coordination, Communication, Problem-solving, Bed management, Epic software, Data entry, Stakeholder management, Prioritization, Collaboration, Customer service, Logistics, Medical terminology

Industry

Hospitals and Health Care

Description

Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Command Center Job Family Clerical Work Shift Days (United States of America) Summary Facilitates patient flow into, through and out of the Cape Fear Valley Health system. Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: Demonstrates standards of performance (ownership, teamwork, communication, compassion) that supports principles of service excellence Communicates with internal and external stakeholders using problem-solving skills to facilitate patient placement and transfers into and out of Cape Fear Valley Health System Receives physician orders on new admissions/transfers Monitors bed availability and coordinates bed placement, transfers, and discharges Maintains a list of patients awaiting transfer into Cape Fear Valley Health System Serves as a liaison for patients, families, physicians, and staff related to patient transfers, bed availability and patient flow issues Facilitates effective utilization of technology available for expediting patient flow through the health system Collaborates with Nursing Leadership, Care Coordination, and individual Units to facilitate patient throughput Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education and Formal Training: High school diploma or equivalent required EMS credential preferred Work Experience: Computer experience required Hospital and/or business office experience with specific focus in patient logistics preferred EPIC experience preferred Knowledge, Skills, and Abilities Required: Ability to communicate needs and concerns in a constructive and positive manner. Ability to prioritize work and maintain control in stressful situations Exhibits creativity and flexibility in problem solving Ability to collaborate with a variety of individuals and disciplines Ability to communicate and resolve patient concerns Physical Requirements: Visual and auditory acuity required Able to articulate clearly and succinctly Work requires long periods of standing, sitting, or walking Must have command of the English language Visual and auditory acuity Required Licenses and Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.

Responsibilities

The Communication Specialist facilitates patient flow by coordinating admissions, transfers, and discharges within the health system. They serve as a primary liaison between physicians, staff, and families to ensure efficient bed utilization and patient placement.