FAIRNESS FEELS GOOD

Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world-class, independent complaints resolution for Australians. As a not-for-profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our inclusive leadership values every voice. We offer our people flexible work options, thoughtful benefits and opportunities to deepen expertise. Flourish in a diverse, caring culture. Feel the difference of belonging to an organisation intentionally designed to put people first.
Job Description
Are you a strategic storyteller who thrives on connecting people with purpose?
At AFCA, we’re looking for a Communications Adviser to help bring our internal communications to life, someone who can translate complex ideas into clear, engaging messages that empower our people and align with our values. The ideal candidate will have strong stakeholder engagement skills, prior internal communications experience and thrives in a varied communications role. Reporting into the Senior Manager, Strategic Communications, this position will initially support the People & Culture team and provide support across the team as needed.

• Craft and deliver compelling internal communications that inform, inspire, and connect our teams.
• Collaborate with senior leaders to support strategic initiatives and embed our corporate plan across the organisation.
• Develop content that helps staff confidently represent AFCA to external stakeholders.
• Ensure consistency in tone, messaging, and brand across all internal channels.
• Track the impact of your work and continuously improve how we communicate.
• Create innovative internal communications solutions
  Qualifications