Communications Advisor - Aged Care at The Salvation Army

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communications strategy, Content planning, Public relations, Stakeholder engagement, Internal communications, Copywriting, Editing, SEO optimization, Microsoft 365, SharePoint, Adobe InDesign, Project management, Accessibility compliance, Vendor management, Data analysis, Reporting

Industry

Non-profit Organizations

Description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the Role: We are seeking a Communications Advisor – Aged Care, Location – THQ Redfern (NSW) for a Permanent opportunity. Purpose of the Role: The Communications Advisor – Aged Care, is part of the territorial Internal Communications Department, Editorial and Production, and is responsible for ensuring residents, clients, representatives, employees, officers, and volunteers stay informed, equipped and connected. The role is responsible for communications activities and channels for the Aged Care audience, including a comprehensive overarching communications plan and timeline that keeps in line with the territorial Internal Communications Strategic Plan Key Roles and Responsibilities: Strategy, planning and governance Responsible for the development and implementation of the Aged Care Communications Plan in line with the territorial Internal Communications Strategic Plan. Create and maintain a content planning calendar aligned to Aged Care strategy and priorities. Run a simple intake and triage process to balance BAU updates, change communication and campaign activity. Maintain channel standards for approvals, version control, brand and accessibility. Channel leadership and delivery Operate and continuously improve core channels designed for frontline teams: Aged Care in Action, the biannually printed and digital newsletter for all residents, representatives, clients and staff. The fortnightly Aged Care Act newsletter that translates legislation for staff members, with links to supporting materials. Annual Aged Care events. Coordinate agendas, materials and awards for employee reward and recognition. Public Relations material for the Aged Care website. Coordinate, develop and publish content. Develop SEO-optimised content to make the new Salvos Central desktop and app the central single source of truth. Draft and edit key communications including monthly newsletters, operational updates and messages from senior leaders, aligned to the calendar. Commission, edit and prepare content ready for layout and publication; ensure plain language and accessibility. Manage stakeholder and vendor coordination for design, print and webinar support, as required. Stakeholder engagement and advisory Build strong, positive relationships with Aged Care regional leadership managers and functional leads to ensure timely, aligned and effective internal communication. Act as a trusted advisor to regional leadership managers on sensitive or complex internal communication needs, offering clear recommendations and risks. Liaise with regional leadership teams and functional leads monthly to source content and ensure consistent narratives across channels. Channel operations and community Review and maintain the internal communications calendar with key stakeholders. Maintain and further develop current channels including monthly newsletters, internal campaigns, monthly meetings and email distributions. Where appropriate, participate in and moderate internal social groups to support engagement and clarity. Measurement and improvement Track delivery reliability, reach and engagement by channel; report monthly and implement improvements, including lightweight A/B tests where suitable. Gather feedback from regional leaders and teams to improve clarity, usefulness and adoption. Education and Qualifications Required: Tertiary qualification in Communications, Public Relations, Journalism or related field. 3-5 years’ experience in a similar role. Demonstrated experience delivering communications for frontline or aged care audiences. Proficient in Microsoft 365 including Word, PowerPoint, Teams, SharePoint and Outlook. Experience with Staffbase and basic layout tools such as Adobe InDesign is desirable (Adobe CC and video editing advantageous). Experience within the aged care or NFP sector is highly regarded. Requirements of the role: A national police record check is required What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service, opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Responsibilities

The Communications Advisor is responsible for developing and implementing an overarching communications plan for the Aged Care department to keep residents, staff, and volunteers informed. They will manage internal channels, coordinate content calendars, and act as a trusted advisor to regional leadership on communication needs.