ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

WHAT WILL YOU DO:

• Providing exceptional service by assisting guests with inquiries about hotel services, dining options, in-house events, and local directions.
• Addressing guest requests and concerns with professionalism, including handling feedback in accordance with hotel policy.
• Managing wake-up calls, messages, and facsimile deliveries promptly.
• Monitoring and responding to emergencies, including fire control panel alerts, ensuring guest safety at all times.
• Maintaining and operating communication systems, including the hotel’s switchboard, property management system, and telephone network.
• Assisting with technical support for in-room and public area telephone or facsimile services.
• Supporting retail sales by assisting guests with purchases of luxury bedding, linens, and sundries from the hotel’s Gift Shop.