POSITION SUMMARY:

We seek a talented and detail-oriented Communications and Content Creator to bring our mission to life through compelling design, storytelling, and digital engagement. The ideal candidate is equally comfortable crafting persuasive copy, producing beautiful layouts, creating graphics and multimedia in Adobe InDesign, Photoshop, and Canva, and managing content across digital platforms.
This role will develop high-quality print and digital materials, manage our quarterly newsletter, produce donor stewardship communications, support event promotions, and maintain an engaging online presence.

REQUIREMENTS:

• Legally entitled to work in Canada (required)
• Proficient in Adobe InDesign (required)
• Strong skills in Photoshop & Canva, experience in video editing
• Proven experience writing clear, compelling copy for a variety of audiences
• Experience designing print & digital marketing materials
• Ability to manage multiple projects and meet deadlines
• Ability to prioritize and is highly organized
• A college diploma or undergraduate degree
• Ability to learn and adapt to new software and computer systems
• Detail-oriented, comfortable with deadlines, and excellent time management and communication skills
• Team player with the ability to work independently, excellent problem-solving skills, critical thinking and sound judgement

PREFERRED QUALIFICATIONS:

• Experience with website content management systems (WIX)
• Knowledge of social media best practices for nonprofit engagement
• Familiarity with email marketing and CRM (database software)
• Basic photography and/or video production skills

SKILLS & ATTRIBUTES:

• Collaborative and enjoys working as part of a team
• Flexible and adaptable to changing priorities in a fast-paced environment
• Strong organizational skills with the ability to manage multiple projects simultaneously
• Excellent attention to detail and a commitment to quality
• Creative thinker with a passion for storytelling and visual communication
• Interest in environmental conservation and community engagement

RESPONSIBILITIES:

• Design and produce creative materials, including brochures, reports, event invitations, and promotional pieces, using Adobe InDesign (required), Photoshop, and Canva
• Produce creative content creation beyond graphics, including video editing, marketing materials, presentations, social media assets, and layouts
• Create visual assets, infographics, and multimedia content to support campaigns, events, and community engagement
• Ensure brand consistency across all materials
• Write and edit copy for newsletters, website, social media, donor communications, and marketing materials.
• Develop engaging stories that highlight our impact and inspire action
• Collaborate with program staff to translate technical conservation work into public-friendly content
• Maintain and update website content, ensuring current and visually appealing information
• Schedule, post, and monitor social media content to increase reach and engagement, updating LinkTree, Eventbrite, and Shopify
• Create and distribute the quarterly newsletter from concept to delivery
• Create timely, personalized donor thank-you emails and letters
• Craft special email campaigns to encourage ongoing support, volunteering, or event participation
• Support fundraising and community events promotions, including design, copywriting, and post-event follow-up communications
• Identify shareable partner content from other organizations and Freshwater Conservation Canada Chapters
• Take on special projects or creative requests that may be outside the typical scope of day-to-day duties

SUCCESS IN THIS ROLE LOOKS LIKE:

• Communications with donors, volunteers, and community members are consistent and within our organization’s timelines
• Projects are completed on time and on brand (have our look and feel)
• Collaboration with the Director of Marketing & Communications to ensure that social media and email campaigns generate measurable increases in reach, engagement, and support
• Ad-hoc and unexpected requests are handled with a professional, can-do attitude, even when outside your regular scope
• You contribute ideas proactively to improve processes, campaigns, and creative output
• You are recognized by your team as a reliable, collaborative, and adaptable communicator