Communications Coordinator (NIGHT SHIFT ) at Masonicare Corp

Wallingford, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Jun, 26

Salary

24.0

Posted On

24 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Communications, PBX Switchboard Operation, Call Routing, Visitor Greeting, Identification Badge Issuance, Public Address System Operation, Autocall System Operation, Security Dispatch, Alarm Monitoring, Key Management, Effective Communication, Interpersonal Skills, Emergency Handling, Multitasking, Interruption Management, English Proficiency

Industry

Hospitals and Health Care

Description

Communications Coordinator (NIGHT SHIFT) Masonicare Health Center - Wallingford, CT Night Shift - 16hrs/wk/EOW The Communications Coordinator operates multiple call telephone switchboard console and routes calls to the appropriate person or location. Greets visitors and assured that they are escorted to the proper office. Essential Duties and Responsibilities: 1. Greets and directs visitors and applicants. Issues and collects vendors and students identification passes and badges. 2. Route all incoming calls. Operates public address system, autocall or other systems of communication to call employees to the telephone. 3. Dispatch security personnel to investigate alarms. Provide a communication link between radio equipped security personnel in the field and outside authorities/key personnel contacted during emergencies. 4. Monitor alarm centers and responds in accordance with policy for various alarm conditions. Dispatch security personnel as required. 5. Issue keys for various locations and for hospital vehicles, maintain key log and follow outlines procedures. 6. Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical condition. 7. Attends meetings as required. Participates in mandatory in-service programs. 8. Responsible for monitoring video surveillance system. 9. Performs other duties as required. Minimum Qualifications: Education: High School or GED Experience: 1-2 years experience with telephone communications/PBX Switchboard Certificates, Licenses, Registrations: None Key Competencies: Ability to communicate effectively. Excellent oral communication and interpersonal skills. Ability to handle emergency situations. Ability to handle multiple demands. Ability to handle multiple interruptions. Must be able to speak, read and write English. #joinourteam 16hrs/wk/EOW - Night Shift

Responsibilities

The Communications Coordinator is responsible for operating the telephone switchboard, routing calls, greeting visitors, and managing identification passes and badges. This role also involves dispatching security personnel, monitoring alarms, and maintaining communication links during emergencies.