Primary Function: The Communications & Digital Content Specialist at The Pew Center for Arts & Heritage is responsible for carrying out and meeting the goals of the Center’s communications and digital media strategies through multimedia storytelling and news content across online platforms and print materials. Under the direction of the Chief Communications Officer (CCO) and in cooperation with other Center staff, the Specialist works to strengthen the ways in which the Center reaches constituents and other stakeholders with materials that effectively communicate about the organization’s grantmaking and knowledge-sharing work, its grantees, and its mission to foster a vibrant and distinctive cultural ecology in Greater Philadelphia.
The Specialist manages the Center’s principal communications outlets (website, email, social media) and coordinates and contributes to the development of content—such as artist interviews, videos, written essays, digital and print publications, and Center news. This position reviews analytics and tracks performance across online platforms and advises the CCO on ways to strengthen brand awareness, audience reach, and engagement with content. The Specialist also serves as an initial point of contact and quality control manager for constituents and outside vendors around communications-related questions and initiatives.

JOB QUALIFICATIONS

The successful candidate will be a creative and skilled communicator with excellent writing and editorial skills and experience developing multimedia digital content. They will have the ability to manage work independently and act as an advisor on communications and digital marketing issues, while collaborating generously with a range of colleagues. They will possess knowledge of current digital marketing tactics and trends and have a strong interest in the arts and culture sector.

• Bachelor’s degree or equivalent combination of education and experience in communications, marketing, public relations, journalism, or a related field, with at least four years of experience managing the production of various elements of external communications, including websites, social media, visual assets, and other digital communications.
• Excellent writing and editorial skills with the ability to present ideas both clearly and creatively. Must have strong command of the English language; knowledge of Chicago Style is a plus.
• Strong understanding of relevant digital and social media platforms and strategies that engage online audiences.
• Substantial experience using web content management systems and a variety of digital tools for email marketing, analytics tracking and reporting, social media, and project management, and basic abilities with photo and video editing.
• Sophisticated eye for visual media, alignment with brand identity, and high attention to detail.
• Ability to interact in an effective and professional manner with staff, constituents, and vendors; experience managing and working with graphic designers, website developers, and videographers is preferred.
• Fluency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint); familiarity with Canva, Photoshop, or similar graphics creation tools and video editing software for shortform video creation.
• Willingness and ability to attend occasional events which are after standard business hours or on weekends.

Clearances: Criminal Background-National
Physical Activities to Perform Essential Functions: To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

VISION REQUIREMENTS:

• This position requires extended time on the computer.

COMMUNICATION REQUIREMENTS:

• Clearly communicate in person, by phone, and by video conference.
• Communicate with others in conversational and written English.