Communications & Engagement Manager at Cohere Life, Inc.

Hesperia, California, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jun, 26

Salary

65000.0

Posted On

21 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communications Strategy, Brand Strategy, Community Building, Resident Engagement, Copywriting, AP Style, Eblasts, Digital Communications Management, Website Updates, Event Strategy, Vendor Management, Volunteer Engagement, Data Analysis, Leadership, Project Management, Customer Service

Industry

Real Estate

Description

Description Cohere Life, Inc. JOB DESCRIPTION: 3/18/26 Title: Communications & Engagement Manager FLSA Status: Exempt Reports to: Executive Director Location: Silverwood – Hesperia, CA Position Summary: The Communications & Engagement Manager (CEM) will develop and implement communications and brand strategies that support the broad, collaborative community-building initiatives of Cohere as well as the community. The manager will lead the community building effort that results in resident engagement that is meaningful, authentic and collaborative. By bringing residents, neighbors, non-profits, employers, and others together, the manager fosters a rich expression of community life and builds the framework for a sustainable legacy for the Silverwood community. The primary goal of the Communications/Engagement Manager is to cultivate resident engagement. Working collaboratively with internal and external partners, the manager will craft copy that is compelling, motivating, and authentic to the community. The manager plays an integral part in creating communities of substance where civic engagement is valued, volunteerism is celebrated, and community leaders are cultivated with intention. Further, the manager directs the planning and implementation of a comprehensive community event strategy, including establishment of traditions and signature events aimed at collective experiences. The manager actively supports the values, vision, and philosophies of Cohere while demonstrating leadership and organization that allows owner, stakeholder, and team needs to be met with high satisfaction. The CEM is also responsible for cultivating and maintaining long-term relationships and partnerships that grow the quality of opportunities for residents to become more involved in their community and for partners to have unique opportunities to contribute to community life, generating mutually beneficial partnerships and outreach opportunities. Essential Functions and Responsibilities: Lead communications initiatives and outreach activities. Lead on-the-ground delivery of the brand promises. Support the executive director and eventually the operations manager by drafting messaging and materials that share the community's values and enhance the Cohere and Silverwood brands. Write copy using Associated Press Style and the Cohere voice that aligns with Silverwood’s unique brand. Craft appropriate copy to support the type of messaging needed. Produce eblasts that support the timely dissemination of operation and engagement information. Manage technical execution of digital communications, including eblasts, blog posts, website updates and page builds, event registration platforms, etc. Ensure the resident website is user-friendly. Provide technical support to Cohere staff. Manage vendor partners to design and produce print collateral for various projects. Manage production of annual mailing; curate content; edit copy; and coordinate designers. Ensure staff and partners maintain brand standards and trademark compliance. Actively participate in monthly team meetings; share best practice knowledge, collaboratively solve problems, serve as a mentor, and be a highly engaged team member. Represent Cohere appropriately at industry, community, and professional events. Present at board meetings and workshops to educate the boards and residents on best practices. In collaboration with the Executive Director, Cohere colleagues and other stakeholders, develop a dynamic multi-faceted community engagement strategy that is reflective of the community brand, vision and culture. Proactively contribute to strategic visioning and the development and implementation of work plans for all engagement program offerings including but not limited to: annual/monthly events and celebrations; social activities; community service; resident clubs; and lifelong learning and enrichment programs. Identify, vet and secure appropriate vendor partners in support of programs and events; negotiate pricing and contracts; secure insurance, liability waivers and similar documentation. Develop and implement a comprehensive volunteer engagement strategy that leverages resident leaders and influencers to advance and support key events and programs; create committee Charters; recruit committee members; manage committee meetings and related activities. Working with team members, develop and implement a robust resident welcome program aimed at making a genuine connection with every new homeowner. Inspire and lead team members, volunteers, contractors and others to achieve desired outcomes. Analyze resident surveys and data to provide programming solutions for community needs and create programs that are in line with resident data and interests. Engage in relevant professional associations and trade groups that provide professional development and ongoing learning opportunities; visibility for Mariposa and Cohere; leadership/volunteer involvement. Attributes: Key attributes for a successful Communications and Engagement manager include, but are not limited to, the following capabilities, qualifications, and performance skills: Excellent verbal, written, and personal communication skills Ability to think critically, reason, and make independent decisions Take the initiative to keep the organization's vision and values at the forefront of decisionmaking and action Skilled in effective and efficient organization, prioritization, follow-up, and time management Ability to foster a collaborative environment when serving both internal and external customers using a creative problem-solving, win-win approach Willingness to embrace new technologies and teach others the skills you learn Excellent troubleshooting skills Conscientious and dependable work ethic Attention to detail Willingness to seek and implement innovative strategies to gain more resident engagement within the community Ability to balance multiple time-sensitive projects at once Ability to establish and convey a sense of purpose that aligns with Cohere’s values Able to work independently as well as in a team environment Outstanding customer service skills and instincts Project enthusiastic, positive, and professional demeanor Possess strong management and leadership skills Be able to step into a supervisor role that encourages growth and professional development Ability to demonstrate flexibility Passion for people; ability to engage in authentic, meaningful ways. Creative: imaginative and resourceful. Motivating, inspiring; brings out the best in team members, volunteers and stakeholders. Experience & Skills: A bachelor's degree in a related field preferred but not required. A minimum of five years of progressively responsible professional communications experience in hospitality, event management, recreation management, non-profit management or related field with transferable skills required. Experience writing compelling copy in Associated Press (AP) Style Confident working in CMS and email marketing platforms Effective contract negotiation and vendor relationship management Participated in the budget-creation and budget-management process Effective communication, motivation, cooperation, and conflict resolution Experience with web-based platforms including WordPress, Mailchimp, and Survey Monkey Comfort with Adobe Creative Suite, including Photoshop, Illustrator, and Acrobat Pro Proficient in Microsoft products, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint Personal skills include leadership abilities, a positive outlook, self-motivation, and problem solving Organizing and reporting data for board reports based on MailChimp, and Google analytics Work Environment & Physical Demands: The CEM should expect to work a flexible schedule, including evenings, weekends, and some holidays. Ability to provide one’s own transportation; must have a current drivers’ license and an acceptable driving record. May be required to frequently lift and/or move up to 30 pounds and be on feet for extended periods. Operating Principles To further our mission, team members will: Instill a sense of fun and enthusiasm into everything we do for the community. Exercise tact, diplomacy, and fair-mindedness in all interactions while providing exceptional customer care. Work collaboratively with community stakeholders to promote a governance style based on inclusiveness, mutual respect, consensus-building, and responsiveness to changing needs and opportunities. Promote compliance with community rules through education, communication, and building grassroots support. Reflect a work style based on inclusiveness, mutual respect, consensus-building, and responsiveness to changing needs and opportunities. Embrace the vision, goals, and aspirations of Cohere. Job Type: Full-time Pay: $55,000 to $65,000/ year; year-end bonus eligibility up to 10% of gross annual salary Benefits: 401(k) Dental Insurance Health Insurance Vision Insurance Paid Time Off Cohere is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status

Responsibilities

The Communications & Engagement Manager will develop and implement communications and brand strategies to support community-building initiatives, focusing heavily on cultivating meaningful, authentic resident engagement. This role also directs the planning and implementation of a comprehensive community event strategy, fostering civic engagement and cultivating community leaders.