Communications & Media Manager - Personal Investor & Product at Vanguard

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

23 Jun, 26

Salary

0.0

Posted On

25 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Storytelling, Communications Strategy, Public Relations, Content Creation, Media Relations, Social Media, Campaign Management, Stakeholder Management, Writing, Attention To Detail, Data Analysis, Consumer Insights, Digital Platforms, Financial Services Communication, Superannuation Knowledge, ETF Investing Knowledge

Industry

Financial Services

Description

About the Role Are you a strategic storyteller with the ability to shape narratives, inspire audiences, and elevate a brand’s presence across every channel? Do you thrive in fast‑paced environments where bold ideas are encouraged and exceptional execution is expected? Are you interested igniting Australians minds around super and investing? We’re looking for an experienced communications professional to shape and drive the communications strategy for Vanguard Australia’s Super and ETF investing. This is a senior, hands‑on role for a communications professional who can lead end‑to‑end PR campaigns, create content that cuts through a crowded market, and help Australians feel confident about their financial future. You’ll partner closely with Marketing, Product and key business stakeholders to bring bold ideas to life across media, social, owned channels, and internal platforms. You know how to spot a story, turn insights into headlines, and build narratives that resonate with everyday investors. In this role, you will: Design and execute integrated communications campaigns that support Vanguard’s vision and strategic priorities. Create compelling, high‑impact content for media, social, and internal channels. Manage consumer communications initiatives end‑to‑end, from strategy to measurement, ensuring flawless delivery. Provide expert advice to business partners and ensure message consistency across teams and channels. Analyse performance metrics and apply insights to continually optimise our approach. What we’re looking for: 7+ years’ experience in communications, journalism, PR, or related fields. Demonstrated success leading B2C communications campaigns, ideally within financial services, superannuation, or consumer investing. A strategic thinker with a strong creative instinct, able to span big‑picture planning and hands‑on execution. Exceptional writing skills and sharp attention to detail. Strong media relationships and the ability to turn data, research, and consumer insights into meaningful PR opportunities. Experience working across digital platforms, including social content and creator‑led campaigns. Sounds like you? We look forward to hearing from you. About Vanguard More than 45 years ago, John C. Bogle had a vision to start an investment company that did things differently. A company with no external shareholders. Where all the profits were invested back into the business and used to lower costs. Evidently, it was as bold as it was brilliant. To this day, Vanguard Group still has no external shareholders. That means no share prices to protect, and no profits to generate for outside owners. Today, Vanguard is one of the world’s largest investment management companies, serving more than 50 million investors worldwide. For more than 25 years Vanguard Australia has been supporting individual investors, financial advisers, and superannuation members to achieve their long-term financial goals. Inclusion Statement Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.” We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values. When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose. Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.

Responsibilities

The role involves designing and executing integrated communications campaigns to support Vanguard’s vision and creating compelling, high-impact content across media, social, and internal channels. This includes managing consumer communications end-to-end and providing expert advice to business partners to ensure message consistency.