Communications Officer - Security at BJC HealthCare

, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Mar, 26

Salary

0.0

Posted On

11 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Incident Reporting, Event Logging, Record Keeping, Safety Management, Call Handling, Problem Solving, Teamwork, Attention to Detail

Industry

Hospitals and Health Care

Description

Additional Information About the Role Are you looking for a career as a Communications Officer? Look no further than BJC! At Christian Northeast, we offer great leadership opportunities and multiple ways to advance within your career. Part Time Role 8:00 a.m. to 3:00 p.m. (Monday, Wednesday, and Friday) Overview Christian Hospital has been serving St. Louis and the surrounding metro areas since 1903. U.S. News & World Report ranks Christian Hospital No. 5 in St. Louis for overall clinical excellence and No. 9 in Missouri, which puts us in the top 6% of all hospitals in the state! The U.S. News adult methodology ranks clinical specialties and rates common care procedures and conditions. Christian was nationally ranked as “high performing” in the clinical specialty of geriatrics and in the following seven of 21 common procedures and conditions: heart attack, heart failure, kidney failure, diabetes, COPD, pneumonia and stroke. High performing in a specialty means we were in the top 10% nationally of all evaluated hospitals for that specialty or procedure and condition. Northwest HealthCare, six miles west of Christian, offers 24- hour emergency care, the Sleep Disorders Center and a variety of outpatient diagnostic and imaging services. The security department's goal is to maintain a safe work environment for all staff, visitors, patients and physicians. Security is responsible for safety at the hospital, medical office building Village North Home, plus parking lots and roadways. Security provides a visible presence to deter problems, in addition the security officers are trained to assist with violent people and situations. Preferred Qualifications Role Purpose Responsible for receiving, directing, processing, and routing all incoming and outgoing communications for the Security Department in accordance with Customer Service standards and expectations, and for performing other duties as required. Responsibilities Receives, processes, and transfers as appropriate all incoming and outgoing calls for the Security Department. Answers and makes all calls utilizing approved messaging and scripting according to department procedures. Completes daily events log, incident reports, and vehicle registration file. Maintains accurate morgue records, parking registration cards, patient valuable log, lost and found log, and monitors key tracking. Minimum Requirements Education High School Diploma or GED Experience 2-5 years Supervisor Experience No Experience Benefits and Legal Statement BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date Disability insurance* paid for by BJC Annual 4% BJC Automatic Retirement Contribution 401(k) plan with BJC match Tuition Assistance available on first day BJC Institute for Learning and Development Health Care and Dependent Care Flexible Spending Accounts Paid Time Off benefit combines vacation, sick days, holidays and personal time Adoption assistance To learn more, go to our Benefits Summary. *Not all benefits apply to all jobs The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

Responsibilities

The Communications Officer is responsible for managing all incoming and outgoing communications for the Security Department. This includes processing calls, maintaining logs, and ensuring adherence to customer service standards.