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Communications Rep, PRN, Shift Varies at Huntsville Hospital Health System

Decatur, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Jun, 26

Salary

0.0

Posted On

06 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

PBX Telephone System Operations, Keyboarding, Voice Tone, Operating Telephone Console, Paging Systems, TDDY Operation, Switchboard Paging Log, Alarm Monitoring, HIPAA Compliance, Interpretation Services, Relay Service Utilization, Computerized Call Relay

Industry

Hospitals and Health Care

Description

Overview Job Summary: The PBX/Operators are responsible for operating the main DGH phone system console. Operators must appropriately answer and direct all internal and external phone requests. Additional responsibilities include assisting in monitoring fire and code alarms. Demonstrates through behavior Decatur Morgan Hospital’s mission, vision and values. Responsibilities Key Responsibilities / Essential Functions Operates Meridian Telephone System Console according to procedures. Receive calls, answer questions of callers, relay calls, and effectively use paging systems. Operate TDDY according to policy. Follows procedures to complete the Switchboard paging log for each paging request. Document in log book unusual events and report to appropriate Hospital Staff according to procedure. Utilize Interpretation services and/or consult with Alabama Relay Service as required to aid communication for the hearing impaired. Utilize computerized programs to expedite the relay of calls. Monitor and respond to alarms, codes according to policy. Responds to “on call personnel” requests. Reviews and understands Emergency Plans and responds accordingly. Maintains confidential information follows HIPAA regulations, and disposes of confidential forms according to policy. Qualifications Minimum Knowledge, Skills, Experience Required: Working knowledge of PBX telephone system operations; keyboarding skills; Quality voice tone. Education: High school diploma Experience: Previous healthcare and/or PBX experience highly desirable

Responsibilities

The primary responsibility is operating the main hospital phone system console, answering and directing internal and external calls, and managing paging requests. Operators also assist in monitoring fire and code alarms according to established procedures.