Communications Rep at Trinity Health

Des Moines, Iowa, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Apr, 26

Salary

0.0

Posted On

04 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Confidentiality, Emergency Procedures, Public Address System, Routing Calls, Patient Information, Mail Services, Basic Math Skills

Industry

Hospitals and Health Care

Description

Employment Type: Full time Shift: Description: Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. Essential Key Job Responsibilities • Answers calls quickly and efficiently and routes to appropriate area. • Pages over public address system: codes, hospital personnel, physicians and announcements. • Directs patients and visitors to proper areas. • Provides proper patient information, while retaining confidentiality. • Implements emergency procedures for hospital. • Helps out in Mail Services when staffing is short. • Nights –Verify patient discharge for Mail Services. Assigned Communication Rep is trained for complete Mail Services back-up. Minimum Qualifications: High school diploma or GED required. Previous experience with the public via phone or in person. • Must have basic math skills including calculating and monetary exchanges. Shifts: This position will be an overnight position from 11p-7am Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Responsibilities

The Communications Rep answers calls and routes them to the appropriate area, directs patients and visitors, and implements emergency procedures. They also assist in Mail Services when needed and verify patient discharges.