ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• To answer all incoming calls and chats from the outside and channel them as appropriate.
• To reply to all guests’ inquiries for accommodation and restaurants availability.
• To articulate the description of the hotel and explain the features to maximize finalizing the booking.
• Coordinate all guests’ requirements pertaining to wake up calls, housekeeping orders, chat messages and maintenance requests.
• Maintain the phones of the Resort at Jumeirah Beach and the Hotel at DIFC.
• Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
• To be always fully aware of Four Seasons standards and service culture.
• Attend monthly Interns Meeting lead by the Learning & Development team.