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Communications Specialist at OSF HealthCare

Peoria, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Telephone assistance, Communication skills, Interpersonal skills, Computer skills, Microsoft software, Analytical skills, Problem solving, Detail oriented, Switchboard operations, Healthcare phone systems

Industry

Hospitals and Health Care

Description

Total Rewards "Your life - our Mission" OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF. Expected pay for this position is $17.00 - $18.89/hour. Actual pay will be determined by experience, skills and internal equity. This is an Hourly position. Overview This job is located in Peoria,IL 4 x 8 hour shifts (6:30am-3pm) every other weekend/holiday 32 hours a week POSITION SUMMARY: The Communication Specialist will provide telephone assistance to team members, patients, physicians and the general public in a timely and professional manner. They will be the keeper of the physician call schedules, out of hospital personnel lists, administrative call lists, and all miscellaneous lists used to contact people or services needed by Hospital personnel. This position will also respond to all emergent calls quickly and efficiently, following outlined protocol to page. Qualifications REQUIRED QUALIFICATIONS: Education: High School/GED Experience: 1 year of customer service experience. Other skills/knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem solving skills, with the ability to be detail oriented. PREFERRED QUALIFICATIONS: Experience: 1 year clerical work experience. Experience in telephone or Switchboard operations. 1 year experience in a healthcare related phone system operation OSF HealthCare is an Equal Opportunity Employer.

Responsibilities

The Communications Specialist provides timely telephone assistance to patients, staff, and the public while managing critical physician and administrative call schedules. They are responsible for responding to emergent calls efficiently and following established paging protocols.