Communications Specialist at Sun Life

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

0.0

Posted On

17 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Video Editing, Content Creation, Organizational Skills, Problem Solving, Time Management, Strategic Thinking, Creative Thinking, Attention to Detail, Collaboration, Marketing Skills, Audience Targeting, Messaging Strategy, Multi-channel Platforms

Industry

Financial Services

Description

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world. Job Description: OVERALL PURPOSE The Communications Specialist plays a critical role in creating and managing strategic internal communications across the SLGS Operations landscape. This includes timely and relevant communications to CCC employees and stakeholders across all lines of business. This role will also support the implementation of gamification initiatives through well-crafted communications and creative content that drive employee engagement and behavior change. RESPONSIBILITIES Strategic Communications & Content Creation: Serve as a strategic communications consultant for SLGS Operations. Craft engaging content to communicate campaigns, projects, and operational updates. Create video and written content to support CCC initiatives, including those for the VP and SVP. Align and standardize communication across Lines of Business. Support leaders in developing communication strategies for organizational and people updates. Coordinate and edit submissions for internal publication. Communication Program Implementation & Management: Support the implementation of gamification through effective communication strategies. Lead the creation of videos to support internal campaigns, projects, and learning modules. Manage the intake process for Communications via SharePoint. Oversee and manage the CCC Home Page as a central hub for operational updates. 3. Communications Counsel & Best Practices: Provide communication counsel aligned with Sun Life’s vision, values, DEIB goals, and brand identity. Ensure communication best practices are applied across various channels. Stay informed of industry communication trends and technologies. 4. Stakeholder Engagement & Collaboration: Actively participate in Employee Engagement and Social Committees. SERVICES OFFERED Written Communications Stylized Content (Signages, Posters, PowerPoints, E-mails) Video Production and Audio Editing Branding Surveys Consultative Services Project Coordination Communications Intake Process via SharePoint COMPETENCIES REQUIRED Core Competencies: Superior verbal and written communication skills. Excellent video editing and content creation skills. Strong organizational, problem-solving, and time management abilities. Strategic and creative thinker with an eye for detail. Ability to manage multiple priorities under tight deadlines. Team player who can collaborate with various stakeholders. Minimum of 2- 5 years’ experience in marketing, brand management, or related field, with a proven ability to develop and execute campaigns that drive engagement. Strong marketing skills with expertise in audience targeting, messaging strategy, and leveraging multi-channel platforms to maximize reach and impact. Technical Competencies: Proficiency in PowerPoint, MS Office, video/photo editing tools, and CMS platforms. Experience in SharePoint management is an advantage. Knowledge of Sun Life’s Lines of Business and CCC processes is an an asset. Fluent in English (French is an asset but not required for this posting) Job Category: Call Centre Posting End Date: 16/10/2025 Shine together At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers

Responsibilities

The Communications Specialist is responsible for creating and managing strategic internal communications across the SLGS Operations landscape. This includes crafting engaging content for campaigns, projects, and operational updates to drive employee engagement and behavior change.