Communications & Stakeholder Engagement Manager at Alstom

Brisbane, Queensland, Australia -

Full Time

Start Date

Immediate

Expiry Date

03 Oct, 26

Salary

0.0

Posted On

05 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Stakeholder Engagement, Communications Planning, Community Consultation, Content Creation, Risk Management, Strategic Thinking, Video Editing, Event Coordination, Government Relations, Social Media Management, Reporting, Crisis Communication

Industry

Software Development

Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues across the world lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Your Future Role: We're seeking a Communications & Stakeholder Engagement Manager to join our team, working across both our Milton and Project office. Reporting to the Senior Communications Manager, ANZ, you'll be at the heart of the Sector 1 North (S1N) Project, a landmark rail initiative critical to the network, the community, and Brisbane's build-up to the 2032 Olympics. You'll be the principal advisor to the Project Director on all things communications and engagement, working closely with the Queensland Department of Transport and Main Roads to keep communities informed, engaged, and confident as construction progresses. As the Communications & Stakeholder Engagement Manager, you will: Develop and deliver a Communication and Engagement Plan (CEP) covering the full design, construction, testing and commissioning lifecycle, ensuring the community and key stakeholders always have a clear channel to be heard. Lead consultation with local communities and stakeholders on construction and commissioning impacts, building trust through transparent, proactive engagement. Develop tailored strategies to manage disruption from live rail possessions, working closely with Translink, Queensland Rail and TMR's North Coast Region team. Design and maintain a Communications Control Plan covering traffic impacts, variable message signage, and advisories to schools, transport operators, emergency services and the community. Own the project's call centre and hotline, ensuring enquiries and complaints are handled promptly and resolved to a high standard. Produce compelling content across social and traditional channels — including photography, video and event coordination to keep the project's story front and centre. Proactively identify stakeholder risks and issues before they escalate, advising the State early and recommending a clear course of action. Deliver accurate, high-quality monthly and milestone reporting to the State on all communications and engagement activity. All About You: Degree in Communications, Marketing, Business, or equivalent proven experience. Extensive experience in a similar role on major infrastructure or transport projects, with hands-on experience managing events and community/stakeholder engagement. Politically savvy, with experience working in or alongside government and media. Confident using social platforms (LinkedIn, X, Facebook, Instagram, YouTube) and digital tools like Canva or Adobe Illustrator; strong MS365 skills. IAP2 qualification a plus. Strong writing, content creation and video editing capability, paired with genuine strategic thinking. Senior presence and gravitas, able to influence and build relationships at every level of the organisation and beyond. Thrives in a fast-paced, evolving project environment, comfortable setting up processes while still delivering hands-on. Highly organised, reliable, and ready to problem-solve on the move. Willing to travel across Queensland, with occasional interstate travel as needed. Things you’ll enjoy: Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also enjoy; 18 weeks paid parental leave Flexible working options and additional leave days Purchase annual leave and novated leasing schemes Benefit from our investment in your development, through award-winning learning Stability, challenges and a long-term career enabling you to steer your progression in whatever direction you choose across functions and countries Benefit from a competitive package that recognises your performance and potential, plus comprehensive and social coverage Important to note As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone. An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply. We recognise that embracing flexibility and inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: hr.accessibility@alstomgroup.com. For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

Responsibilities

The role involves developing and executing a Communication and Engagement Plan for a major rail project to keep communities and stakeholders informed. You will act as the principal advisor to the Project Director and manage relationships with government bodies and transport operators.