Communications at Whatnot
Berlin, , Germany -
Full Time


Start Date

Immediate

Expiry Date

06 Sep, 25

Salary

0.0

Posted On

06 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Crisis Management, Communication Skills, Landscape, Public Relations, Balance

Industry

Marketing/Advertising/Sales

Description

JOIN THE FUTURE OF COMMERCE WITH WHATNOT!

Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in our values. With hubs in the US, UK, Ireland, Poland, and Germany, we’re building the future of online marketplaces—together.
From fashion, beauty, and electronics to rare collectibles like trading cards, comic books, and even live plants, our live auctions have something for everyone.
And we’re just getting started! As one of the fastest growing marketplaces, we’re looking for bold, forward-thinking problem solvers across all functional areas. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business, and bring people together through commerce.

Responsibilities

The Communications team at Whatnot works across all areas of the business in both a proactive and reactive capacity, and helps to shape and protect external and internal perceptions of Whatnot. We’re hiring for an experienced Senior Communications Manager to lead our storytelling across a range of corporate, Trust & Safety, consumer, and policy-related priorities in Germany. This role will be based in Berlin and report into our VP, Communications.

We’ve seen explosive growth in Europe. European sellers on Whatnot increased 600% year-over-year, now hosting over 20,000 hours of shows weekly. In this role, you will be responsible for developing and leading our communications strategy in Germany, highlighting the power of live commerce, our incredible sellers, and building trust in our platform as it relates to our policies around user safety, data privacy, and more. You’ll be an integral part of the team in building Whatnot’s brand and reputation, including media relations, crisis communications and external communication. In this role, you’ll:

  • Advance Whatnot’s brand externally: Build and leverage exceptional relationships with media and other third parties to educate key audiences on Whatnot’s business, policies and values.
  • Create high profile corporate and consumer campaigns: Work closely with company leaders to plan, develop and execute communications plans that tell the story of Whatnot and live shopping. Synthesize research, media and industry insights to identify areas of risk and opportunities to support larger business goals.
  • Build and Scale Issues Management: Manage company response for crisis and navigate high-profile escalations in real-time with key stakeholders. Establish and own a communications playbook for strategic and rapid response best practices.

Team members in this role are required to be within commuting distance of our Berlin, Germany hub.

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