Communities Worker at Robertson Group

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Jun, 26

Salary

13.04

Posted On

17 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Liaising, Reception Duties, Health And Safety, Communication, Interpersonal Skills, Supervision, Time Management, Security, Compliance

Industry

Construction

Description

Overview Job :- Communities Attendent Location:-Winifred Holtby Academy, Tweendykes School, The Marvell College, Kingswood Academy Salary :-£13.04 per hour Hours :- As and when evenings and weekends. Relationships. Results. Success. At Robertson Facilities Management, we see them our way. We’re professional enough to make every collaboration count. Driven enough to deliver the very best service to everyone we work with. Friendly enough to make sure any environment we manage is as enjoyable as it is safe. Join us and you’ll join the UK’s largest family-owned construction, infrastructure and support services businesses. And as a Cleaner, you’ll be part of a team that’s doing incredible things – for ourselves, for the partners we work with, and for a truly sustainable future. Your new role MAIN PURPOSE OF THE JOB: To provide supervision of all areas during community use, ensuring the smooth running and operation of the facilities, with the needs of the community groups met. Responsible for ensuring that high standards of customer services are met and maintained daily. To ensure the health and safety of all. DUTIES: Ensuring customers comply with all terms & conditions, including codes of conduct. Liaising with the school and community groups in relation to the use of the facility. Dealing with third party (Extended / Community users) enquiries in an efficient and courteous manner. General reception duties ensuring all group leaders sign in and sign out. Ensuring that community users vacate the facilities at the correct time. Ensuring a high standard of cleanliness is maintained throughout the building especially in the changing rooms, pools, sports hall and gymnasium including cubicles, showers and toilets. Liaising with the caretaker about the use of the facility and any equipment. Ensuring that the appropriate equipment is set out at the right time and in the correct places (both indoor and outdoor) and that such equipment is immediately returned to the appropriate storage area after use. Undertake checks of equipment for suitability, damage and loss. Reporting to the caretaker any damage to equipment or fabric of the buildings. The post holder must comply with the Companies policy regarding personal presentation which includes the wearing of staff uniform at all times whilst on duty. Responsible for own Health and Safety and the Health and Safety of other staff. Responsible for the health and safety of all our customers. Maintaining a vigilant attitude to security both in and around the buildings at all times. Ensuring all operations are carried out as detailed within operating procedures and appropriate Health and Safety regulations. Willing to undertake basic skills training, specific on the job training and training in health and safety and emergency procedures as required. SKILLS AND QUALIFICATIONS: Good general education Working in a customer service or sales-based environment Dealing with members of the public Ability to work on own initiative Basic Health and Safety knowledge Strong communication and interpersonal skills What's in it for me Working the Robertson Way Joining us isn’t just about seeing things our way. It’s also about working the Robertson Way too, by bringing our 5 guiding principles to life. Here’s what that means… We listen Listening enables us to work positively and collaboratively, and gives customers, partners and colleagues the assurance that their voices are always heard. We are professional Our mix of prudence and diligence, care and attention to detail means that our customers have certainty and assurance in everything we do and trust us to deliver. We take responsibility Each of us is accountable for what we do. From the smallest detail to team safety and caring for our communities and the environment, we know that everything matters. We are determined to succeed Every challenge is an opportunity. We work collaboratively and focus on safety, productivity and quality to find solutions we can be proud of and that provide a positive, lasting benefit. We are one team We work as one - in our teams and partnerships, and with our customers. We respect each contribution, and everyone stands up to be counted. We are Team Robertson. What’s in it for you? In addition to the hourly rate, we offer a wide range of rewards and benefits: 33 days annual leave (pro rata for part time positions) Private pension Life assurance Cycle to Work scheme Rewards platform for discounts with retailers, supermarkets, restaurants and more Annual flu vaccine Free Health & Wellbeing advice When it comes to diversity and inclusion, we see things differently at Robertson. We’re a company with strong family values and are committed to building a workforce which reflects the diversity of the customers and communities we serve. That’s why we’re working to create a truly inclusive workplace where everyone can feel welcome, included, and where we can all be our authentic selves. Apply now If you’ve got what it takes to look at things differently, to find new perspectives, and to discover the extraordinary within the ordinary, we’d love to meet you.

Responsibilities

The main purpose is to supervise all areas during community use to ensure smooth facility operation while meeting the needs of community groups and maintaining high standards of customer service daily. Duties include ensuring customer compliance, liaising with groups, handling enquiries, performing reception tasks, and maintaining cleanliness across various facility areas.