Community Advocacy Manager at Ubisoft
Sydney, New South Wales, Australia -
Full Time


Start Date

Immediate

Expiry Date

29 Jul, 25

Salary

0.0

Posted On

29 Apr, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Twitter, Mechanics, Social Media, Conversation Management, Instagram

Industry

Marketing/Advertising/Sales

Description

Company Description
Ubisoft’s 19,000 team members, working across more than 30 countries around the world, are bound by a common mission to enrich players’ lives with original and memorable gaming experiences. Their dedication and talent have brought to life many acclaimed franchises such as Assassin’s Creed, Far Cry, Watch Dogs, Just Dance, Rainbow Six, and many more to come. Ubisoft is an equal opportunity employer that believes diverse backgrounds and perspectives are key to creating worlds where both players and teams can thrive and express themselves. If you are excited about solving game-changing challenges, cutting edge technologies and pushing the boundaries of entertainment, we invite you to join our journey and help us create the unknown.
Job Description
We are looking for a passionate and dynamic Community Advocacy Manager to build and engage a network of advocates within our gaming community. Your mission will be to recruit, onboard, and maintain strong relationships with influential players who can advocate for our games and help bridge the gap between our development team and the wider player base. You will ensure they have access to the latest updates, rewards, and exclusive opportunities to enhance their engagement and amplify our game’s reach.
As a key member of our local Hub Engagement team, you will serve as a valuable point of contact between our Creator, Social and ComDev teams both Centrally and Locally. , reinforcing our players voice to help support both in & out of game retention. You’ll engage with the community, monitor conversations, and build authentic relationships with players.

QUALIFICATIONS

  • Proven experience in a community management role, preferred within the entertainment or video gaming industries.
  • Ability to develop and maintain collaborative relationships with multiple cross functional teams.
  • Previous experience with user moderation and conversation management in a digital/online environment, including experience working with Discord and social media management tools.
  • Strong understanding of social media services, mechanics, and trends; especially YouTube, Twitch, Instagram, Twitter/X, TikTok, and Discord.
  • Background as a creative and knowledgeable gamer, comfortable with online communities and social media.
  • Excellent communication skills required.
  • Ability to thrive in a highly dynamic environment working cross functionally with different partners.
  • Strong project management skills, agility & solution driven mindset.
    Additional Information
Responsibilities

Core duties and responsibilities include the following. Other duties may be assigned.

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