ABOUT US

St. Clare’s Housing is a non-profit housing provider dedicated to creating safe, affordable, housing with supports available for individuals and families who have experienced homelessness. We operate 7 apartment buildings in Toronto’s downtown core, working in solidarity with tenants to ensure long-term, successful tenancies. Our team is committed to social justice and driven by the belief that housing is a human right.

REQUIREMENTS:

· Master’s degree in social work, psychology, counselling or equivalent education and experience.
· 5 years experience working with clients in a face-to-face setting
· Experienced in brief counselling and being a catalyst for change
· Knowledge of addictions, mental health, homelessness, and disability issues
· Knowledge of social service resources in downtown Toronto
· Ability to work independently and as part of a multi-agency team
· Knowledge of community development
· Ability to work from an anti-oppression framework
· Experience working with marginalized populations is an asset

ACCOUNTABILITY

Reports to the Director, Community and Partnership

DUTIES

Community and Partnership
· Coordinate a support network that will assist the tenants to maintain a successful tenancy
· Use brief therapy and mediation skills, knowledge of community networks and resources to support skills development, promote social inclusion, and prevent eviction
· Coordinate supports so that tenants attain personal outcomes and goals
· Assist tenants to review their goals with their partner agency and re-evaluate the outcomes on a regular basis.
· Promote open communication between all parties involved in the building and partnership
· Proactively involve tenants in the discussions and decisions that affect them
· Provide information and referrals to tenants and partner agencies, (and coaching if needed,) regarding available services and community resources; support them to access those resources

· Support the tenant to advocate for appropriate resources as needed

• Coordinate community orientation sessions and workshops for tenants; assist with the development and implementation of a Tenant Meetings ; and facilitate monthly meetings to address building and community issues
• Responsible to support tenants who currently do not have a referring agency to support them

Partners
· Provide leadership to the development and implementation of the St. Clare’s Community Partnership Model.
· Work in collaboration with partner agencies in the referral, planning, and move-in process
· Work with referring agencies to develop and maintain a transparent and agreed on prioritizing process for vacancies
· Liaise with other service providers involved with each tenant and supports tenants to work effectively with their service providers
· Work with Partner Agency staff and on-site staff to coordinate the treatment and support team for tenants as needed
· Work with the referring agencies in scheduling and supporting delivery of workshops, training sessions, and community development initiatives that involve the tenants.
· Work collaboratively with partner agencies to develop and implement strategies to prevent evictions and to create discharge plans if those strategies are not successful
· Encourage good coordination of resources and strategies among participating service providers.
· Work in collaboration with the partnership and tenants to evaluate the outcomes of the St. Clare’s Community Housing model.
Community Development Unit Team Activities
· Collect and maintains statistical information on tenants moving in and out.
· Develop and administers surveys and questionnaires for all tenants moving in and documents the outcomes of tenants leaving, and periodically during tenancy.
· Regularly report activities for consultation and/or direction to his/her peer team and Director on a regular basis (every week or more often if necessary).
· Attend office meetings, case consultation meetings, and staff training and development opportunities as required.
· Prepare case records, statistical reports and other administrative tasks as required.
· May be assigned additional duties which are consistent with these roles:
Occupational Health and Safety
· Work in accordance with the company health and safety program.
· Work in a manner that will not endanger anyone.
· Report unsafe situations.
· Comply with the OHSA and all relevant regulations.
· Report injury or illness immediately.
· Help new employees recognize job hazards and follow proper procedures.
· Participate in the JHSC if chosen as a workplace representative.