Community and Stakeholder Relations Officer at Downer Group

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Stakeholder Engagement, Public Relations, Project Delivery, Relationship Building, Issue Resolution, Conflict Management, Organisational Skills, Written Communication, Verbal Communication, Proactive Engagement, Community Impact Identification

Industry

Civil Engineering

Description

The opportunity Downer’s Water business is seeking a Community & Stakeholder Relations Officer to support the Greater Western Water Program. In this role, you will help plan and deliver diverse communication and stakeholder engagement strategies, ensuring stakeholders remain informed, supported, and satisfied throughout project delivery. Working closely with project teams, residents, businesses, subcontractors, and external partners, you will lead proactive engagement, identify community impacts, and act as the primary point of contact for enquiries and issues. This is an excellent opportunity to take ownership of meaningful engagement activities across a major water infrastructure program while championing Downer’s Zero Harm values. What we’re looking for We are seeking a self-motivated professional with: Education & qualifications Tertiary qualifications in communications, public relations, marketing, or equivalent experience. Experience Experience working in communications and/or community engagement, ideally within infrastructure, water, or road sectors. Demonstrated experience contributing to multidisciplinary project teams and managing high‑impact, high‑volume engagement activities. Extensive experience building and maintaining strong relationships with community members and stakeholders. Skills & knowledge Excellent written and verbal communication skills with the ability to tailor messaging for diverse audiences. Proven ability to manage and resolve complex stakeholder issues, complaints, and conflicts. Strong organisational skills with the ability to manage multiple priorities across concurrent projects. Desirable: Experience with Consultation Manager or similar stakeholder management tools; awareness of the water industry and Greater Western Water requirements. What we offer The opportunity to contribute to significant water infrastructure projects impacting local communities. Flexible working arrangements, 3 days in office or site and 2 WFH. A supportive and collaborative team environment. Career development within a major national infrastructure services organisation. A role where your work directly strengthens stakeholder trust and community outcomes. About Energy & Utilities At Downer, our Energy & Utilities team works closely with asset owners to design, build, and maintain essential services across power, water, and telecommunications. We are committed to delivering safe, reliable, and sustainable solutions for the communities we serve. We are an employer that acknowledges and embraces the importance of our people’s diverse experiences, perspectives and backgrounds. We are stronger together. How to apply If you’re excited about this opportunity and meet the requirements, we’d love to hear from you. Please submit your application online using the Apply Now button. Please note Downer does not accept unsolicited resumes submitted by external recruitment agencies. Applications sent without prior engagement will not be accepted.

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Responsibilities

The officer will plan and deliver diverse communication and stakeholder engagement strategies for the Greater Western Water Program, ensuring stakeholders are informed and satisfied throughout project delivery. This involves leading proactive engagement, identifying community impacts, and serving as the primary contact for inquiries and issues.