Community Associate Trainee at Demo Datos

Lisbon, Lisbon, Portugal -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Process Management, Interpersonal Skills, Attention To Detail, Spanish, English, Portuguese, Organizational Skills, Billing, Onboarding, Event Management, Supplier Coordination

Industry

IT Services and IT Consulting

Description

¿De qué va el puesto? Our Community Associates are responsible for managing the day-to-day operations of the center and overseeing all front desk activities. To succeed in this role, you will need exceptional attention to detail, strong process management skills, outstanding customer service abilities, and excellent interpersonal skills. You will be responsible for leading the events function and serving as the natural link between the community and Monday. Vale y...¿Qué haré yo? Onboarding – welcoming new workers Managing the onboarding process for new community members after contract signing. Introducing the center and the community, and supporting members during their first days Invoicing – billing and payment tracking Managing the monthly billing process, issuing invoices at month-end, following up on payments, providing explanations to clients, and resolving any related issues Operations – day-to-day management Coordinating suppliers (cleaning, maintenance, security, etc.) to deliver an excellent customer experience. Daily monitoring of the center to ensure quality standards are met. Managing internal and external events. Acting as the main point of contact and resolving incidents from the front desk. ¿Qué perfil buscamos? Good level of Spanish, English, and Portuguese, essential for customer service. Strong communication and customer service skill Strong organisational skills and attention to detail Interest in the hospitality sector and space management Minimum availability of at least 4 months (if possible). A formal internship agreement must be established between the educational institution and the company. This is a paid internship position. ¿Qué ofrecemos? We offer paid internship. Morning schedule (9:00–14:00) A real opportunity to grow and develop professionally at Monday. Work from some of the best offices in Lisbon, with comfortable common areas, large terraces, free coffee and free gym access ? Please note that these internships are carried out through an agreement with your educational institution. If you are excited about being part of an innovative and impactful project, we would love to meet you! Join us in transforming Mondays! Apply and join the Monday community. #OwnYourMondays

Responsibilities

Manage day-to-day center operations, including front desk activities, member onboarding, and monthly invoicing. Coordinate with suppliers and lead event functions to ensure high quality standards and a great customer experience.