Community Association Manager at Associa

Chantilly, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Oriented, Project Management, Communication Skills, Conflict Resolution, Initiative, Solutions Driven, Budget Management, Vendor Management, Property Inspection, Policy Implementation, Staff Development, Data Entry, Maintenance Coordination, Community Engagement, Architectural Review

Industry

Real Estate

Description

The Community Association Manager (CAM) provides support to onsite staff and oversees all administrative, maintenance, and capital projects for multiple HOA and condominium communities assigned to the portfolio. Daily responsibilities: * Work from the corporate office in Chantilly, VA. * Coordinate travel to assigned HOA and condominium communities to meet with staff, homeowners, members of the Board of Directors, and conduct site inspections. * Meet and collaborate with onsite staff and members of the Board of Directors. Hire, train, and develop staff. * Implement Board policy and directives within the scope of the management agreement. Works with the board on strategic initiatives, policy governance and association projects. * Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered. * Issues violation letters to homeowners and follow-up to ensure remedied. * Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors. * Research and respond to inquiries in-person, by phone, and email. * Data enter and update information in the database; record and track documents and information. * Create and manage budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and Reserve Studies. * Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects. * Prioritize maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite. * Prepare board packages. Coordinate and schedule monthly and annual board meetings. * Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events. * Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision. * Other projects as assigned. Qualifications * 2+ years of customer service experience in a corporate setting or from the Community Association or hospitality industries. * Customer service minded and team oriented. * Ability to manage multiple projects at the same time while meeting time sensitive deadlines. * Excellent communication skills (written and spoken) and conflict resolution techniques. * Takes ownership, initiative, and solutions driven. #LI-PK1

Responsibilities

The Community Association Manager oversees administrative, maintenance, and capital projects for multiple HOA and condominium communities. They coordinate with onsite staff, manage budgets, and ensure compliance with HOA regulations.