Community Care Supervisor at LIFE Pittsburgh

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

64887.0

Posted On

01 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Team Building, Supervision, Regulatory Compliance, Performance Management, Training, Interviewing, Time Keeping, Direct Care, Home Care, Communication, Problem Solving, Multi-tasking, Collaboration, Healthcare, Management

Industry

Hospitals and Health Care

Description

Description About LIFE Pittsburgh LIFE Pittsburgh, a growing nonprofit organization with approximately 400 employees, is a community-based alternative to nursing home care and assisted living. Through the LIFE Pittsburgh program, frail older adults can remain in their own home and receive a coordinated plan of care that enables them to maintain their independence and enjoy a safe and active life in the community. Our health teams of geriatric physicians and nurse practitioners, nurses, social workers, rehabilitation specialists and other health care professionals assess our Participants' needs and desires, plan and approve services with them and their family or caregiver, monitor for changes and provide timely interventions. Primary care and community services are provided through our Day Health Centers and through our in-home program according to an individual Participant's needs. What We Offer Rich Benefits Package including Medical, Dental, and Vision 401(k) with Company Match, vested immediately. Life Insurance Want to further your education? We offer Tuition Reimbursement! Paid Time Off – Grows every pay period and rolls over into new year! COMMUNITY CARE SUPERVISOR At LIFE Pittsburgh, our goal is simple: help older adults stay where they feel safest and happiest—at home. The Community Care Supervisor, reporting to the Community Care Manager, will support the allocation and delivery of personal care services of our Participants in the communities they live. Will provide and ensure that superior customer service is provided to Participants, family members, building management, etc. In collaboration with the Interdisciplinary Team, will identify potential customer service issues and assist in steps to correct and resolve. Responsible for the overall management of the Community Care and Personal Care staff to include, but not limited to, interviewing/selection, orientation, training, performance management, payroll, time keeping and regulatory compliance. Experience in supervision preferred. Certification as a Certified Nursing Assistant or Licensed Practical Nurse (strongly preferred). Shift 40 hour work week plus rotating weekend and holiday coverage. Must be available for occasional on-call Requirements Required Certification/License Certification as a Certified Nursing Assistant (preferred) Valid Driver’s license and automobile insurance Must have a vehicle for travel Education/Experience HS Diploma required, Bachelor's degree preferred. Minimum of 3-5 years direct care experience as a Nursing Assistant, Home Care service or other comparable/demonstrated experience. One to three (1-3) years in a progressive management/supervisory role preferred, good team work and team building skills. Experience in customer service industry with high multi-tasking demands Salary range $51,900 -$64,887 annually, commensurate with experience and qualifications. LIFE Pittsburgh also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and professional development opportunities.

Responsibilities

The Community Care Supervisor will manage the allocation and delivery of personal care services for Participants. They will ensure superior customer service and collaborate with the Interdisciplinary Team to address potential service issues.