Community Compliance Manager at City Of Greer

Greer, South Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Aug, 26

Salary

0.0

Posted On

20 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Code Enforcement, Team Leadership, Regulatory Compliance, Public Relations, Conflict Resolution, Performance Management, Case Management, Community Outreach, Zoning Laws, Property Inspection, Policy Development, Strategic Planning, Volunteer Coordination, Legal Documentation, Interdepartmental Collaboration, Reporting

Industry

Government Administration

Description

Description Mental & Physical Demands – ADA Guidelines Instructions: Indicate the level of mental and physical demand required for the position by marking C, F, O, or N/A next to each item. Definitions: C – Constantly (More than 66% of the time; 5.5+ hours/day) F – Frequently (33%–66% of the time; 2.5–5.5 hours/day) O – Occasionally (Up to 33% of the time; 0–2.5 hours/day) N/A – Not Applicable Physical Demands: Stand: F Walk: O Sit: F Handling / Fingering: O Reach Outward: O Reach Above Shoulder: O Climb: O Crawl: O Squat or Kneel: O Bend: O Lifting Requirements: 10 pounds or less: F 11 to 20 pounds: F 21 to 50 pounds: O 51 to 100 pounds: N/A More than 100 pounds: N/A Pushing and Pulling Requirements: 12 pounds or less: F 13 to 25 pounds: F 26 to 40 pounds: O 41 to 100 pounds: N/A More than 100 pounds: N/A Requirements Oversees the day-to-day needs of the community compliance team and prioritizes job cases. Collaborates with the Planning Manager on UDO enforcement initiatives. Collaborates with the Chief Building Official on co-inspection opportunities. Directs day-to-day enforcement workflow across IPMC and UDO activities, ensuring cases are progressed timely, standards are applied consistently, and outcomes align with departmental and regulatory expectations. Conducts employee performance evaluations, development opportunities and employee discipline measures. Develops and monitors division goals, performance metrics, and strategic initiatives to ensure continuous improvement in community standards, public engagement, and voluntary compliance efforts. Develops and implements a Community Cleanup Volunteer Program to engage residents, civic groups, and local organizations in beautification and nuisance abatement efforts. Responsibilities include recruiting and coordinating volunteers, identifying priority cleanup areas, securing necessary supplies and support, promoting events through outreach and communications, and tracking outcomes to measure community impact. Represents the City on the Keep Greenville County Beautiful Board (KGCB) and administers any projects or programs associated with the appointment. Works with other staff through their enforcement processes to ensure compliance with all applicable laws and helps them gather, document, and report code violations from the initial complaint until compliance. Oversee the growth and development of the division's staff, including recruitment, hiring, onboarding, performance management, and retention strategies for the team. Serves as a mediator between staff and the public when a conflict or complaint arises. Conducts the necessary research, property postings, notifications, and other required processes necessary for the City’s demolition of deteriorated structures and unsafe buildings. Assists the department head with establishing polices of the code enforcement team and evaluations of other team members. Leads engagement initiatives around community compliance and continues to implement education-based and voluntary compliance strategies. Oversees field investigations and property inspections conducted by staff, providing guidance and direction. Maintains records, photograph evidence, invoices, liens, notices, and orders; contacts responsible persons, landlords, or tenants and performs follow-up investigations to ensure that remedial action has been taken; develops and maintains accurate case files. Enforces and monitors applicable ordinances, codes, and standards related to zoning, land use, nuisance housing, building codes, health and life safety, acts of nature and disasters, and other public concerns. Provides information to the public on city regulations as well as to property owners, residents, contractors, engineers, businesses, and other city departments. Conducts field and office work, receives and responds to citizen complaints and reports from other agencies. Initiates and monitors the legal process for the condemnation of substandard and uninhabitable dwellings. Maintains and documents inspections and other job-related activities. Contacts businesses, residences, or contractors to resolve issues of violations. Works closely with homeowners, landlords, tenants, businesses, and community groups to grow strong neighborhoods through public relations, education, and code enforcement activities. Conducts regular phone calls with engineers, the public, and contractors. Drive process improvements and innovations around the delivery and implementation of code enforcement activities. Innovates around providing proactive code enforcement and enhanced community standards programs Supports office duties within department, including working with computer on daily basis. Prepares reports and recommendations for department leadership and City administration on policy changes, division performance, and community trends affecting neighborhood standards.

Responsibilities

Oversees the community compliance team and manages the enforcement of UDO and IPMC standards to ensure neighborhood quality. Leads community engagement initiatives, manages staff performance, and coordinates the demolition of unsafe structures.