Community Delivery Manager at Stack Overflow
Atlanta, Georgia, USA -
Full Time


Start Date

Immediate

Expiry Date

11 Oct, 25

Salary

70000.0

Posted On

13 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

EVERY DEVELOPER HAS A TAB OPEN ON STACK OVERFLOW.

We are one of the most popular websites in the world - a community-based space focused on increasing productivity, decreasing cycle times, accelerating time to market, and protecting institutional knowledge.
Innovation is at the heart of everything we do. We embrace collaboration, transparency, and believe in leading with empathy; creating an environment where every Stacker knows they belong. We embrace that the unique contributions and points of view of all Stackers contribute to our success.
We are a Best Company to Work For, in addition to being recognized for Best Company Leadership, Best Company Happiness, Best Company Perks and Benefits, Best Company Work-Life Balance, Best Company Compensation, and Best Company Outlook.
We are a remote-first company with Hiring HUBs based in the US, Canada, UK, and Germany.

How To Apply:

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Responsibilities

WHAT YOU’LL DO

  • Execute the Community Management playbook for every assigned client, owning three integrated work-streams:


    • Enablement – craft and deliver onboarding and skill-building programs for SMEs, moderators, and power users.

    • Performance – curate content, refine tag taxonomies, and use analytics to close knowledge gaps and raise engagement.
    • Communication – run multi-channel campaigns and events that inform, motivate, and connect stakeholders.
    • Amplify engagement by moderating discussions, seeding strategic Q&A and articles, and leading enablement sessions that boost adoption and developer satisfaction.
    • Measure and report impact with concise KPI snapshots during twice-monthly steering calls.
    • Champion customer advocacy—surface feedback, partner with Product, Support, and Sales to resolve issues, and flag renewal or expansion opportunities.
    • Drive continuous improvement by enhancing playbooks and sharing best practices across the services team.
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